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Crown Acura Richmond
Richmond, VA
904 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 904 reviews
September 15, 2026
Great customer service from the greetings to finalizing the purchase transaction. Did not feel pressured to make a decision. Knowledgeable staff answered all of my questions. A great experience overall. the purchase transaction. Did not feel pressured to make a decision. Knowledgeable staff answered all of my questions. A great experience overall. More
by phicks51
Employees Worked With
Keyshawn , Kevin Johnson
August 24, 2026
Awesome customer service! Our sales associate KeiSean was attentive but not pushy. He listened and made appropriate suggestions. Our sales associate KeiSean was attentive but not pushy. He listened and made appropriate suggestions. More
by G
Employees Worked With
KeiSean Cotman 5 stars, Anthony Easter, Josh Alford, Shaun Chapman
August 21, 2026
The staff at Crown Acura Richmond was very professional, courteous and knowledgeable. The service received in the financing of my vehicle was quick and efficient. I appreciate the courtesy shown me during t courteous and knowledgeable. The service received in the financing of my vehicle was quick and efficient. I appreciate the courtesy shown me during this process. More
by denet226611
Employees Worked With
David Burks, Matt Perry, Wesley Hardaway, Kevin Johnson
August 04, 2026
Entire staff friendly , and helpful. ..they found me a car that fit my budget. Overall positive experience. I WILL REFER MY FRIENDS TO CROWN ACURA. ..they found me a car that fit my budget. Overall positive experience. I WILL REFER MY FRIENDS TO CROWN ACURA. More
by psm3423
Employees Worked With
Jarrett Day *****
July 25, 2026
The staff at Crown Acura (Richmond, VA) was very courteous and professional. They made the car buying process smooth and stress-free. I would highly recommend visiting them for your car needs. courteous and professional. They made the car buying process smooth and stress-free. I would highly recommend visiting them for your car needs. More
by KCrew
Employees Worked With
KeiShaun and Chris, Anthony Easter, Wesley Hardaway
June 25, 2026
Jarrat was awesome. I really appreciated his no pressure demeanor. Josh gave me a reasonable offer on my trade in. The whole transaction was done quickly. I would defini I really appreciated his no pressure demeanor. Josh gave me a reasonable offer on my trade in. The whole transaction was done quickly. I would definitely buy another car from Crown. More
by chuck.capets
Employees Worked With
Jarrat Day - sales - 10 out of 10, Josh Alford
June 03, 2026
Worked with this dealership to bring home an integra type S and they made the whole process fantastic. I worked with Darrel and he was great. Everybody there was super nice and ready to help out. They got a S and they made the whole process fantastic. I worked with Darrel and he was great. Everybody there was super nice and ready to help out. They got a lifetime customer from me. More
by zack
Employees Worked With
Darrel, Josh Alford, Matt Perry
