Crown Acura Richmond

Shaun was so easy to deal with when purchasing my new Acura. She made the process smooth and easy! Definitely the easiest car buying process I have experienced by far. She is very knowledgeable and ea Acura. She made the process smooth and easy! Definitely the easiest car buying process I have experienced by far. She is very knowledgeable and easy to talk to. She will come highly recommended by me if I come across anyone in the market for a new or used car. Thank you Shaun! More

Friendly staff who worked quickly and efficiently to get us the car, model and color we wanted! us the car, model and color we wanted! More

Customer service is always top rate at Crown Acura. Every department treats you like their most important customer. Every department treats you like their most important customer. More

Multiple tasks were completed in record time and the car was returned to me with a fresh wash job. was returned to me with a fresh wash job. More

Great service, as always. Chris Arnold is always professional, knowledgeable and helpful!!! Makes the car experience pleasant. Chris Arnold is always professional, knowledgeable and helpful!!! Makes the car experience pleasant. More

Excellent service and professionalism! This dealership is ready to help and ensure your vehicle is ready when promised and done right the first time. This dealership is ready to help and ensure your vehicle is ready when promised and done right the first time. More

I recently purchased a used Chevrolet Suburban from Crown Acura, Richmond, and I could not be more pleased with the experience. I won’t be going anywhere else when I am ready to purchase another vehicle. My Acura, Richmond, and I could not be more pleased with the experience. I won’t be going anywhere else when I am ready to purchase another vehicle. My salesman Chris and everyone else at the dealership went above and beyond to make sure we were 100% satisfied with the vehicle. A check engine light came on a couple of days after we purchased the vehicle and I was worried it was going to be an expensive repair that I would be responsible for, since I had already driven the used car off the lot , but Chris told me to bring it in so they could take a look at it and promised they would take care of it. Not only did they take care of the repairs, but Chris even gave me a loaner vehicle while my car was in the shop. I have never dealt with or heard of another dealership that is willing to go to these links to ensure that their customer is satisfied, especially when purchasing a used vehicle. I highly recommend Chris and Crown Acura to anyone shopping for a vehicle! More

Good morning I hope you slept well last night and you had a great day a great day More

Good location and friendly people . Like Acura as a product so no sells preadure needed. Only good service. Like Acura as a product so no sells preadure needed. Only good service. More

Quick, friendly, informative. My car was tuned up nicely and they gave some nice recommendations about how to save some money also My car was tuned up nicely and they gave some nice recommendations about how to save some money also More