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Crown Acura Richmond
Richmond, VA
834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 834 reviews
December 19, 2024
Best and most professional dealership I've ever worked with. Darrell had everything ready for us to sign when we got to the dealership and Mr Kevin Johnson worked diligently to complete all the additiona with. Darrell had everything ready for us to sign when we got to the dealership and Mr Kevin Johnson worked diligently to complete all the additional paperwork. Everything ran smoothly. More
by marthapaynegrandma
Employees Worked With
Darrell, Matt Perry, Kevin Johnson
December 18, 2024
I have nothing but good things to say about this dealership’s service dept. They are a fantastic group of people and I am always confident that they repaired or serviced my vehicle with excellence. dealership’s service dept. They are a fantastic group of people and I am always confident that they repaired or serviced my vehicle with excellence. More
by Tbosman
Employees Worked With
Mike in service
December 16, 2024
My experience at Crown Acura was exceptional, truly a 10/10. As a first-time car buyer, I was impressed by the professionalism and warmth of the staff. They made me feel like a valued customer, treating 10/10. As a first-time car buyer, I was impressed by the professionalism and warmth of the staff. They made me feel like a valued customer, treating me with the utmost care and respect. I had complete trust in their expertise and competence throughout the entire process. Moving forward, Crown Acura will be my dealership of choice for all future vehicle purchases. More
by Hannah Ficklin
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
December 15, 2024
Came in because my car was leaking something and didn't know what it was . Service Tech Mike came back and said my oil filter was loose and they had tighten it and tired to clean the oil up the best they c know what it was . Service Tech Mike came back and said my oil filter was loose and they had tighten it and tired to clean the oil up the best they could. Problem is I only get my oil change at the dealership so this issue had to happen with the last mechanic. I hope this mistake didn't mess anything up. More
by meqtre
Employees Worked With
Shaun Chapman, Kevin Johnson
December 12, 2024
Having my car serviced at Crown is easy and reliable. Alton is my service advisor and he is excellent at his job. I appreciate to overall customer focused culture at Crown. Alton is my service advisor and he is excellent at his job. I appreciate to overall customer focused culture at Crown. More
by Wil766
Employees Worked With
Alton Trainor
December 12, 2024
I traded a 2020 Gladiator in on a 2022 Scat Pak Charger at this dealership. The car had a check engine light on which they went above and beyond to rectify at a quality third party shop and delivered the v at this dealership. The car had a check engine light on which they went above and beyond to rectify at a quality third party shop and delivered the vehicle to me 60 miles away with a full tank of gas. They gave me a fair price for my jeep and the sales, general manager and finance guy were a pleasure to deal with. I would buy there again. More
by minigasm
Employees Worked With
Kendon Glidewell, Matt Perry, Kevin Johnson
