Crown Acura Richmond

The service was great and Alton Trainum was very helpful with service for my RDX with service for my RDX More

Service was professional, courteous and accommodating. Highly recommend Crown Acura for your Acura service needs Highly recommend Crown Acura for your Acura service needs More

Travis was very generous, helpful, and attentive to my needs. Vehicle out in a timely manner. Thank you! needs. Vehicle out in a timely manner. Thank you! More

Had a transmission issue a day before leaving town and they saved the day for us on short notice. Service was exceptional. Many thanks to Willy and the techs for getting us back on the road feeling safe a they saved the day for us on short notice. Service was exceptional. Many thanks to Willy and the techs for getting us back on the road feeling safe and secure. More

We walked in without an appointment late in the afternoon and Chris jumped right in to get our car in line for service to review our issues. He got back to us the next morning and the car was ready that aft and Chris jumped right in to get our car in line for service to review our issues. He got back to us the next morning and the car was ready that afternoon. More

Excellent customer service. The service advisor notified throughout the day the status of my vehicle. The service advisor notified throughout the day the status of my vehicle. More

I was extremely impressed by this dealership in my first appt. As well as others. Tech advisor alton trainum was outstanding in explaining and coordinating in the care of my vehicle..he was knowledgeable , appt. As well as others. Tech advisor alton trainum was outstanding in explaining and coordinating in the care of my vehicle..he was knowledgeable , caring, and credit to the crown dealership. I would recommend anyone to this dealership.thanks for service to my vehicle. More

William went above and beyond to take care of my needed repairs quickly! The best! repairs quickly! The best! More

Service is good. Service time was accurate and a car wash. How great is that. Service time was accurate and a car wash. How great is that. More

Shaun was extremely helpful, she was very knowledgeable on the specific vehicle I wanted. It just so happened to be that she was the only one in the dealership that knew how to drive stick so she stuck wit on the specific vehicle I wanted. It just so happened to be that she was the only one in the dealership that knew how to drive stick so she stuck with me and helped me throughout the entire process. Greatly appreciate her and the rest of the team. More