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Crown Acura Richmond

Richmond, VA

4.9
834 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 834 reviews

October 28, 2024

I received quick service for my oil change and tire rotation! Mike was very thorough with future services that needs attention! More

by bmischal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
October 28, 2024

quick / easy / effective William Alford always does a wonderful job. very customer focused and conscientious! More

by Hop
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Alford
October 28, 2024

Alton was a phenomenal service provider! He provided prompt responses and easy communication via text. His recommendations were fair and did not feel pushy. I hope to only have have Alton as More

by ronnitacrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
October 27, 2024

I've had excellent experiences with the Crown service team, whether it was Will or Mark. The digital feedback is convenient and helps make sound maintenance decisions. More

by bryphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
October 25, 2024

Good experience, I reported an mysterious noise issue and they fixed it without charging me a single penny More

by Rk6999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mareu
October 24, 2024

We came in not expecting to buy a car that day. We were treated in such a professional, no pressure manner that our decision was made! We loved the car- Shaun and Anthony provided excellent service More

by m2rad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman
October 24, 2024

Everyone is very knowledgeable and friendly. The service department takes your car on time and gives you a pretty accurate time for when your service will be completed. More

by raharris63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford
October 24, 2024

Great personable service always go above and beyond to make sure me and my Acura are well taken care of More

by Sureshot804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Alford , Matt Perry
October 23, 2024

Great service! Everyone was really nice. Was able to get, make a selection, and purchase smoothly More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman, Kevin Johnson
October 23, 2024

Always great service! I appreciate the friendly staff and above and beyond service to help me. More

by jobriant15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
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