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Crown Acura Richmond

Richmond, VA

4.9
834 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 834 reviews

October 18, 2024

Love working with the same service guy for years and get complete white glove service e with my oil cha he’s - waiting area has been remodeled and looks so inviting to wait More

by Bagelcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
October 14, 2024

Alton was a pleasure to work with. He was very friendly and professional. He immediately helped me with the minor issues I was having with my car More

by feliciam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
October 14, 2024

I find thiis dealership Kind, professional and knowledgeable. I have purchased 2 cars from Crown Acura and have had good experiences with their service department. More

by peggy.singlemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
October 12, 2024

identified the problem and fixed it promptly need more advice on all the cars switches More

by jjschwartz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Perry
October 10, 2024

Your dealership has competent staff in sales and service. I have bought 3 MDX models from you over 15+ years. I come back because you guys are consistent. The product is excellent. Mike in service is one of More

by tomt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Wesley Hardaway
October 10, 2024

Great place to have your Acura serviced. I really appreciated Alton who helped this visit! More

by Cryssi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
October 10, 2024

Crown Acura is an unusually caring dealership, going well beyond the normal routine in their treating the customer needs. More

by melvanj36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Wesley Hardaway
Oct 13, 2024 -

melvanj36 responded

melvanj36 Crown Acura is an unusually caring dealership, going well beyond the normal routine in their treating the customer needs.

October 09, 2024

Have been going to Crown Acura for 7 years now. Everyone is very professional and makes you feel very comfortable. Mike Merreu always explains what needs to be done to my car. More

by Db2bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Easter
October 09, 2024

Everyone was very helpful from start to finish. They helped us get a great deal More

by caitlynwilliams113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Shaun Chapman
October 08, 2024

Chris and the team at Crown Acura always provide great service, sound advice and quality workmanship. More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arnold
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