Crown Acura Richmond

The service was excellent. The deal was done and I was out the door with out taking up my time all day. I had set up an appointment and was impressed with how the salesperson w The deal was done and I was out the door with out taking up my time all day. I had set up an appointment and was impressed with how the salesperson was available and met all of my needs. More

Excellent and friendly staff. They keep update you in the status if your vehicle while there for service They keep update you in the status if your vehicle while there for service More

Overall a great buying experience. Dealer went above and beyond to locate the exact vehicle for us. Dealer went above and beyond to locate the exact vehicle for us. More

Kelly was quick to take my car back and kept checking to see if I needed anything. see if I needed anything. More

Purchased Acura MDX and this is our 2nd time purchasing a vehicle at Crown. Excellent customer service from sales person, finance manager and GM. Their service department is also top notch. vehicle at Crown. Excellent customer service from sales person, finance manager and GM. Their service department is also top notch. More

Shawn and Kevin were very helpful and knowledgeable. Any question I had was answered promptly! Any question I had was answered promptly! More

Willy was amazing! I had taken my car to repair a broken sunroof motor. They fixed it but broke a clamp by passenger air bag. I called Willy back and he got me in and o I had taken my car to repair a broken sunroof motor. They fixed it but broke a clamp by passenger air bag. I called Willy back and he got me in and out while I waited there and also got me a discount! I would recommend Willy and Crown Acura! Thanks Willy! More

The service dept provided great customer service. My car was done in a timely fashion. My car was done in a timely fashion. More

Excellent experience with the service advisor and service department. The advisor was friendly and professional. The maintenance went exactly as expected. department. The advisor was friendly and professional. The maintenance went exactly as expected. More

They are reliable, work in a timely work environment! Clean waiting area nice refreshments for customers, and they look out for there customers car services that need requirements that they my not be Clean waiting area nice refreshments for customers, and they look out for there customers car services that need requirements that they my not be aware off! More