Crown Acura Richmond

Enjoyed working with Darrel Killebrew! Very friendly staff and love the options offered on the car I purchased! Very friendly staff and love the options offered on the car I purchased! More

The Crown Acura Richmond team was great to work with! The TEAM here is really a team! From start to finish I had genuine assistance and left feeling like I got a great deal on a car that will serve me an The TEAM here is really a team! From start to finish I had genuine assistance and left feeling like I got a great deal on a car that will serve me and my family for years to come. Jarratt my salesman was great and responsive, Josh the used car sales manager was kind and made sure to show his gratitude, Kevin in finance kept things fun and offered great prices and options for warranties, and lastly Matt Perry the GM kept a relationship nurtured from my original inquiry to purchase. TLDR; Got great service, great trade in, great sales price, great interest rates, great warranties, and very happy! Would recommend to a friend or a family member! Thank you again Crown Acura Team! More

The employees that I met were so personable and helpful. I was treated wonderfully during my time shopping for my new vehicle. I was treated wonderfully during my time shopping for my new vehicle. More

excellent service! Shaun was so nice and patient. Se was not pushy and very helpful Shaun was so nice and patient. Se was not pushy and very helpful More

The Crown Acura team made my car leasing experience so painless! They were easy to work with and I loved getting to know them painless! They were easy to work with and I loved getting to know them More

Took my car in for servicing and a USB connectivity issue with my phone. The dealership happened to notice my inspection was due (I hadn’t noticed) & kindly took care of it. My service advisor was prompt, with my phone. The dealership happened to notice my inspection was due (I hadn’t noticed) & kindly took care of it. My service advisor was prompt, efficient, & friendly - always appreciated! More

I feel like they listened and addressed my needs and concerns. I was quick and easy. concerns. I was quick and easy. More

KeiShaun, Wesley and Anthony are an amazing sales team who got me a great deal who got me a great deal More

This was my second visit to Crown Acura Richmond and the service was excellent. My service consultant Alton assisted me in his usual easy going manner. I was particularly impressed when bringing my car ou service was excellent. My service consultant Alton assisted me in his usual easy going manner. I was particularly impressed when bringing my car out after the wash he noticed there were water spots and insisted on having it rewashed. The car came back spotless and shining. I consider this type of service as going the extra mile. More

Anthony, Jamel, and Wes are always on top of things and I appreciate their service! appreciate their service! More