Crown Acura Richmond

The service advisor was quick and provided an accurate estimate. He was fair with services and removed the diagnostic charge. estimate. He was fair with services and removed the diagnostic charge. More

I had a positive experience. Everything went really well and I’m very pleased with the car that I got. I would highly recommend Crown Acura of Richmond! Everything went really well and I’m very pleased with the car that I got. I would highly recommend Crown Acura of Richmond! More

It was easy to schedule an appointment with many available times. I arrived on time and within a minute was met with staff. The work was completed within the time frame estimated. The staff was v available times. I arrived on time and within a minute was met with staff. The work was completed within the time frame estimated. The staff was very friendly and professional. More

We had a wonderful experience! We were greeted outside, shown exactly what we wanted to see, treated with great respect, and all questions we had could be answered. They went the We were greeted outside, shown exactly what we wanted to see, treated with great respect, and all questions we had could be answered. They went the extra mile to make sure we had a great experience and helped us set up all the features in the vehicle before we left. We couldn’t be more happy! More

Some dealerships make a woman feel ignorant. Crown Acura has never made me feel that way. I have been treated respectfully and considerately always by several service personnel. My cars have run Crown Acura has never made me feel that way. I have been treated respectfully and considerately always by several service personnel. My cars have run well after their efforts, so I am pleased! More

A pleasure to work with in the purchase of a used vehicle. Chris Wren was excellent! vehicle. Chris Wren was excellent! More

Mike and staff are always great to work with every time I have been at Crown Acura. They keep you posted on the status of your service. have been at Crown Acura. They keep you posted on the status of your service. More

Acura is very accommodating! I missed their phone call and they provided an email with a video of my additional service and I was able to sign for service approval. I appreciate I missed their phone call and they provided an email with a video of my additional service and I was able to sign for service approval. I appreciate the shuttle pick up and courtesy car wash. More

Our salesman, Darrel Killabrew, was outstanding. Professional, knowledgeable and , trustworthy. Clearly, an asset to Crown Acura. Professional, knowledgeable and , trustworthy. Clearly, an asset to Crown Acura. More

Really appreciated Darrell ,knowledgeable and patient he helped us to get right vehicle and guide us from start and finish without his help it wouldn’t possible for us helped us to get right vehicle and guide us from start and finish without his help it wouldn’t possible for us More