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Crown Acura Richmond

Richmond, VA

4.9
820 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 820 reviews

July 22, 2024

The staff were extremely helpful and knowledgeable of their products. I will continue to be a long term customer. More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Matt Perry, Shaun Chapman, Manny Badias
July 21, 2024

Friendly, communicative, knowledgable staff, above average! Service Department is outstanding!! Updated customer waiting are ma only is great!!! More

by Jani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ Mike
June 24, 2024

Very pleased with the time it took to change the oil and rotate tires. was quoted longer time frame but came back sooner than expected. More

by tshowalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
June 21, 2024

I had a good experience there Service was excellent Rated Mike a 10 or higher More

by bwtyler1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 18, 2024

Great service! !!! I love this place and I recommend everyone to visit. Alton is great More

by d.killebrew1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Killebrew , David Burks, Anthony Easter, Josh Alford, Matt Perry, Wesley Hardaway, Shaun Chapman, Jamel Chatman, Manny Badias, Kevin Johnson, Matt Rooney
June 14, 2024

Great service! Management and staff are always knowledgeable,courteous and friendly. William in Service was attentively listening in order to solve my concerns. More

by darryl.a.harris.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
June 14, 2024

Service was incredible! Didn’t have to wait long at all to get my car serviced. More

by Jocelyn Coleman-Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
June 13, 2024

Fantastic service, easy to work with, sales, service and parts are all outstanding, thank you More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - william alford is excellent, Anthony Easter, Josh Alford
June 10, 2024

The workers are very knowledgeable & friendly. They make car services agreeable. It was fun there More

by Pinnockmitzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxx Hickman
June 08, 2024

Jamel in sales and Alton in service are top notch and have earned my loyalty. More

by ragonmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Chatman
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