Crown Acura Richmond

Shaun really went out of her way to help me get the car I wanted and was able set up for the car to get delivered to my front door, about 2 hours away! super grateful. Everyone I spoke with was extremely hel wanted and was able set up for the car to get delivered to my front door, about 2 hours away! super grateful. Everyone I spoke with was extremely helpful. More

Crown service department staff always take good care of my MDX. Michael did a good job keeping me informed of progress on my vehicle. my MDX. Michael did a good job keeping me informed of progress on my vehicle. More

Advisor provided good. communication, service was efficient. Had to order part, got in quickly. Dealership has a positive energy. communication, service was efficient. Had to order part, got in quickly. Dealership has a positive energy. More

Courteous and on time explained the service and asked me if any additional services were needed . Guided me to the lounge with refreshments washed my car. Thank. You ! if any additional services were needed . Guided me to the lounge with refreshments washed my car. Thank. You ! More

Friendly, and polite. Answered questions and just easy to deal with even though has never been there before. Check are history and did what needed to be done. Answered questions and just easy to deal with even though has never been there before. Check are history and did what needed to be done. More

The staff at Crown Acura is not only courteous but also competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. More

The folks at Crown Acura are all so helpful and knowledgeable. Also, my wait in the waiting area was very pleasant. knowledgeable. Also, my wait in the waiting area was very pleasant. More

While I initially visited Crown Acura simply to gather information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David Burks (Sales). David was extremely attentive, knowledgeable, customer focused….. both during the sales process and his daily “checkin” for days afterwards. If you’re in the market for a new car, I’d highly recommend you give this dealership a try! More

Mike did a great job helping us with our service. Always a pleasure working with him. Always a pleasure working with him. More