Crown Acura Richmond

outstanding service Mike Mereu made me a very quick-turnaround appointment, and got me in and out in no time. He has always been an advocate for me, and keeps me well inf Mike Mereu made me a very quick-turnaround appointment, and got me in and out in no time. He has always been an advocate for me, and keeps me well informed on the status of my vehicle and its warranty. Outstanding representative for Crown Acura. More

Mike Mereu is Service Advisor to our 2014 & 2019 RDX’s. He provides reliable information regarding our cars and their maintenance needs. We purchase everything f is Service Advisor to our 2014 & 2019 RDX’s. He provides reliable information regarding our cars and their maintenance needs. We purchase everything from Mike, including tires. The good service is consistent, tires and installation are first rate, wheels balanced properly, alignment is accurate, and they make certain that the vehicle is safe to drive. Mike ensures that the service is prompt and that the vehicle is clean upon its return. A loaner vehicle is provided whenever needed. Mike provides outstanding customer service and he values my time. Great service is one reason we purchased another new vehicle from Crown Acura. Our whole experience has been great. And we love driving our Acuras. More

Thomson is very professional and patient I really enjoyed my experience with Thomson. He was very professional and patient (with an old lady who doesn't understand the latest car technology) I really enjoyed my experience with Thomson. He was very professional and patient (with an old lady who doesn't understand the latest car technology). He was always happy to help and answer questions. More

Wesley was very helpful, let me take my time with my decision, was great during the purchase process, walked me through the technologies of my new car and the manager arranged to deliver my old vehicle decision, was great during the purchase process, walked me through the technologies of my new car and the manager arranged to deliver my old vehicle which was a huge help! More

Wes was the most amazing salesman I’ve ever had the opportunity to work with! He was extremely attentive, patient and informative. He made this process super easy. I will always look for Wesley Hardawa opportunity to work with! He was extremely attentive, patient and informative. He made this process super easy. I will always look for Wesley Hardaway anytime I am in need of purchasing a car! More

I Had A Awesome Time,Comfortable Environment,Very Clean& Peace,Everyone Who Assisted Had A Very Positive & Helpful Attitude.Thank You So Much.👍👍Blessings,Peace Peace,Everyone Who Assisted Had A Very Positive & Helpful Attitude.Thank You So Much.👍👍Blessings,Peace More

Thank you Crown Acura Richmond for working with me to buy my next jeep. The vehicle had some scratches on the body and was repaired by a certified tech. The fluids were changed and they even worked with me my next jeep. The vehicle had some scratches on the body and was repaired by a certified tech. The fluids were changed and they even worked with me on the shipping due to the covid 19 crisis. All of you that I talked to, Stephen, Josh and Mike, you're all a class act. Thank you from the Bell family in Denver Colorado. More

Was overwhelmed by the way the sales staff with my purchase, simple and flawless with all aspects in presentation, financing and delivery. I will definitely return to purchase another vehicle within t purchase, simple and flawless with all aspects in presentation, financing and delivery. I will definitely return to purchase another vehicle within the next month. Winning team keep up the good work. More

Wes is a great salesman. He was very informative and quick to respond to my questions. I will definitely use Crown again for future car purchases! Thanks quick to respond to my questions. I will definitely use Crown again for future car purchases! Thanks More

THANK YOU DERRICK GAHAGAN!!!! Great experience with this dealership! Everyone was professional and I was never pressured. I would like to thank Derrick Gahagan for looking out Great experience with this dealership! Everyone was professional and I was never pressured. I would like to thank Derrick Gahagan for looking out for me and finding me the perfect car. I love my MDX! Also thanks to all for a pleasant, hassle free experience. I would recommend Crown Acura to everyone! More