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Crown Acura Richmond

Richmond, VA

4.9
815 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 815 reviews

March 22, 2020

Wes is a great salesman. He was very informative and quick to respond to my questions. I will definitely use Crown again for future car purchases! Thanks More

by Hobbsholepro
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Emil Salib, Wesley Hardaway
Mar 23, 2020 -

Crown Acura Richmond responded

Hello Hobbsholepro, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 20, 2020

Wesley was the most amazing salesman I’ve ever had the opportunity to work with! He was extremely attentive, patient and informative. He made this process super easy and fast. I will always look for Wesle More

by Amber K.
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
Mar 21, 2020 -

Crown Acura Richmond responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

March 19, 2020

Wes and everyone at Crown helped make my car buying experience fun and stress free! I would recommend them to anyone in the market for a new vehicle. More

by Jenny.king
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Tyler Ponton, Wesley Hardaway
Mar 21, 2020 -

Crown Acura Richmond responded

Hi Jenny.king, thanks so much for rating us so high! Be safe on the road!

March 19, 2020

Integrity and customer service - top notch! Pricing was great and we loved Wesley Hardaway. Very pleasant and not pushy! His follow up was very professional before and after the sale. More

by Lori
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Wesley Hardaway
Mar 30, 2020 -

Crown Acura Richmond responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 19, 2020

Wes made this process extremely easy! He was very focused on what I wanted/needed in a car and made a perfect recommendation! Thank you! More

by J McDaniel
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
Mar 21, 2020 -

Crown Acura Richmond responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

March 18, 2020

I went into Crowns Acura twice and Steven was my dealer both time and he made sure I had the best vehicles and they gave me a great deal and we love the cars that we brought and if I need another vehicle I More

by Chad C
Recommend Dealer
Yes
Employees Worked With
Stephen Anokye-Boateng
Mar 19, 2020 -

Crown Acura Richmond responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 08, 2020

Wesley was Extremely professional ! Treated me very well and I left with a vehicle with affordable payments ! He made the process seamless ! Thank you Wesley More

by Jessalynn
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
Mar 09, 2020 -

Crown Acura Richmond responded

Hi Jessalynn, thanks so much for rating us so high! Be safe on the road!

March 03, 2020

That was easy! What a great experience! The whole team was exceptional and got me in the right car at a great price. Matt Hammond could not have been a better part More

by Kevin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Michael Schuler, Matthew Hammond
Mar 05, 2020 -

Crown Acura Richmond responded

Kevin G, thank you again for taking the time to let us know how we did!

February 25, 2020

What a great experience purchasing a certified used RDX for our son. Kelcey’s professionalisms and courtesy helped guide us throughout the process seamlessly. Awesome More

by Dyefamilyva
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Josh Alford, Michael Schuler, Kelcey Thacker
Feb 27, 2020 -

Crown Acura Richmond responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 24, 2020

Was able to help negotiate to a price where both ends met. Very fast and efficient customer service was delivered. Walked out feeling satisfied with the purchase. More

by Austinkeo14
Recommend Dealer
Yes
Employees Worked With
Wesley Hardaway
Feb 27, 2020 -

Crown Acura Richmond responded

Thanks for the great rating! We are always happy to help!

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