
Crown Acura Richmond
Richmond, VA
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What a great experience purchasing a certified used RDX for our son. Kelcey’s professionalisms and courtesy helped guide us throughout the process seamlessly. Awesome for our son. Kelcey’s professionalisms and courtesy helped guide us throughout the process seamlessly. Awesome More
Was able to help negotiate to a price where both ends met. Very fast and efficient customer service was delivered. Walked out feeling satisfied with the purchase. met. Very fast and efficient customer service was delivered. Walked out feeling satisfied with the purchase. More
Wesley was outstanding! He helped us with all our questions we had and was extremely knowledgeable! We both test drove the vehicle and he was great during that process, showing us some of the differe questions we had and was extremely knowledgeable! We both test drove the vehicle and he was great during that process, showing us some of the different features of the vehicle along the way! More
Kelcey did an amazing job rolling with everything I threw at her. Her positive attitude was the final piece that made me buy the car. The note that she left in the trunk is the type of personal touch tha at her. Her positive attitude was the final piece that made me buy the car. The note that she left in the trunk is the type of personal touch that would have me buying another car from her. More
Finding the right car My husband and I were shopping for a replacement car for our 2004 Toyota Avalon. I had intended to look at a Lexus SUV as well as an Acura MDX. Our My husband and I were shopping for a replacement car for our 2004 Toyota Avalon. I had intended to look at a Lexus SUV as well as an Acura MDX. Our sales person, Thomson John, was knowledgeable and patient while we tried to narrow our search. After looking at two different Acura RDX’s, we settled on the perfect one! Our experience, so far, has been excellent and we look forward to many years of happy driving in our 2017 Acura RDX! (We didn’t even bother to check out the Lexus dealership!) More
I sold my 2009 Acura RDX to the dealership Considered trying to sell my car myself. They made the process so easy. Stephen was great to work with. He walked me through the process and was not p Considered trying to sell my car myself. They made the process so easy. Stephen was great to work with. He walked me through the process and was not pushy at all in trying to sell me something new. He asked the question, listened to my response and left it at that. He suggested that I stay abreast of the new designs and features and if ever intersted, come back and see him. Josh as well was very friendly and offered a very fair and acceptable price for my car. More
Stephan is such a very reliable, smart, caring, courteous young man. He is definitely an asset to your team. His patience was remarkable and he took the time to explain everything. Most important he is no young man. He is definitely an asset to your team. His patience was remarkable and he took the time to explain everything. Most important he is now our friend. Congratulations for hiring such a great guy. More
Excellent, caring service Anthony Easter and Thomson John were very professional and helpful, providing a great experience for me. Thomson John was very knowledgeable, efficie Anthony Easter and Thomson John were very professional and helpful, providing a great experience for me. Thomson John was very knowledgeable, efficient and patient in explaining the features of the vehicle, especially the technology. As a senior citizen, I was very appreciative of his patience and helpfulness in going over the computer screens and how they operate. I would definitely recommend him to family and friends who might be interest in leasing/buying an Acura. More
Low stress purchase We bought a used car from Crown Acura. Everyone was so friendly and laid back. Kelcey and Josh did a great job answering all of our questions, and wer We bought a used car from Crown Acura. Everyone was so friendly and laid back. Kelcey and Josh did a great job answering all of our questions, and were able to give us a great deal on a used card. We drove down from the DC area, so we really appreciated that the whole process was low stress and pleasant. More
I and my wife were looking for “my friend” Acura TLX 2016 at Crown Acura. We went there as a last-minute customer, but Stephen Anokye-Boateng who was my man at the time was nice and patient to help us out al at Crown Acura. We went there as a last-minute customer, but Stephen Anokye-Boateng who was my man at the time was nice and patient to help us out all kinda stuffs. We got the car with a good deal in the same day. We certainly appreciate his patience. We Highly recommend everyone to meet this gentleman, also Crown Acura. More