Crown Acura Richmond

Integrity and customer service - top notch! Pricing was great and we loved Wesley Hardaway. Very pleasant and not pushy! His follow up was very professional before and after the sale. great and we loved Wesley Hardaway. Very pleasant and not pushy! His follow up was very professional before and after the sale. More

I went into Crowns Acura twice and Steven was my dealer both time and he made sure I had the best vehicles and they gave me a great deal and we love the cars that we brought and if I need another vehicle I both time and he made sure I had the best vehicles and they gave me a great deal and we love the cars that we brought and if I need another vehicle I will come right back to Crowns Acura to work with Steven and I really appreciate him and all he does More

Wesley was Extremely professional ! Treated me very well and I left with a vehicle with affordable payments ! He made the process seamless ! Thank you Wesley and I left with a vehicle with affordable payments ! He made the process seamless ! Thank you Wesley More

That was easy! What a great experience! The whole team was exceptional and got me in the right car at a great price. Matt Hammond could not have been a better part What a great experience! The whole team was exceptional and got me in the right car at a great price. Matt Hammond could not have been a better partner. As a previous Acura owner he made things super efficient by highlighting new features and ensuring i was fully informed about what i needed to know. He was fully transparent about the whole process and most importantly, when i needed more time to make a decision he gave me plenty of space. Matt generated a ton of trust and confidence and he'll be my first call next time I'm in the market! Anthony Easter and Mike Schuler were also critical players on the team. Anthony worked his magic to get me a great deal and Michael made the whole financing process super simple. These guys all know how to listen and engage to provide a great customer experience. Loving my new MDX! More

What a great experience purchasing a certified used RDX for our son. Kelcey’s professionalisms and courtesy helped guide us throughout the process seamlessly. Awesome for our son. Kelcey’s professionalisms and courtesy helped guide us throughout the process seamlessly. Awesome More

Was able to help negotiate to a price where both ends met. Very fast and efficient customer service was delivered. Walked out feeling satisfied with the purchase. met. Very fast and efficient customer service was delivered. Walked out feeling satisfied with the purchase. More

Wesley was outstanding! He helped us with all our questions we had and was extremely knowledgeable! We both test drove the vehicle and he was great during that process, showing us some of the differe questions we had and was extremely knowledgeable! We both test drove the vehicle and he was great during that process, showing us some of the different features of the vehicle along the way! More

Finding the right car My husband and I were shopping for a replacement car for our 2004 Toyota Avalon. I had intended to look at a Lexus SUV as well as an Acura MDX. Our My husband and I were shopping for a replacement car for our 2004 Toyota Avalon. I had intended to look at a Lexus SUV as well as an Acura MDX. Our sales person, Thomson John, was knowledgeable and patient while we tried to narrow our search. After looking at two different Acura RDX’s, we settled on the perfect one! Our experience, so far, has been excellent and we look forward to many years of happy driving in our 2017 Acura RDX! (We didn’t even bother to check out the Lexus dealership!) More

Kelcey did an amazing job rolling with everything I threw at her. Her positive attitude was the final piece that made me buy the car. The note that she left in the trunk is the type of personal touch tha at her. Her positive attitude was the final piece that made me buy the car. The note that she left in the trunk is the type of personal touch that would have me buying another car from her. More

I sold my 2009 Acura RDX to the dealership Considered trying to sell my car myself. They made the process so easy. Stephen was great to work with. He walked me through the process and was not p Considered trying to sell my car myself. They made the process so easy. Stephen was great to work with. He walked me through the process and was not pushy at all in trying to sell me something new. He asked the question, listened to my response and left it at that. He suggested that I stay abreast of the new designs and features and if ever intersted, come back and see him. Josh as well was very friendly and offered a very fair and acceptable price for my car. More