Crown Acura Richmond

I was received in a positive way, and the interactions with the team were friendly. I got all what I was looking for. with the team were friendly. I got all what I was looking for. More

Alton was very helpful and quick to address any concerns I had with my vehicles service appointment I had with my vehicles service appointment More

Dealership service is always fantastic. The car detailing service has always lacked luster so I always say no to the complimentary car wash. The car detailing service has always lacked luster so I always say no to the complimentary car wash. More

Enjoyed working with Darrel Killebrew! Very friendly staff and love the options offered on the car I purchased! Very friendly staff and love the options offered on the car I purchased! More

The Crown Acura Richmond team was great to work with! The TEAM here is really a team! From start to finish I had genuine assistance and left feeling like I got a great deal on a car that will serve me an The TEAM here is really a team! From start to finish I had genuine assistance and left feeling like I got a great deal on a car that will serve me and my family for years to come. Jarratt my salesman was great and responsive, Josh the used car sales manager was kind and made sure to show his gratitude, Kevin in finance kept things fun and offered great prices and options for warranties, and lastly Matt Perry the GM kept a relationship nurtured from my original inquiry to purchase. TLDR; Got great service, great trade in, great sales price, great interest rates, great warranties, and very happy! Would recommend to a friend or a family member! Thank you again Crown Acura Team! More

The employees that I met were so personable and helpful. I was treated wonderfully during my time shopping for my new vehicle. I was treated wonderfully during my time shopping for my new vehicle. More

excellent service! Shaun was so nice and patient. Se was not pushy and very helpful Shaun was so nice and patient. Se was not pushy and very helpful More

Took my car in for servicing and a USB connectivity issue with my phone. The dealership happened to notice my inspection was due (I hadn’t noticed) & kindly took care of it. My service advisor was prompt, with my phone. The dealership happened to notice my inspection was due (I hadn’t noticed) & kindly took care of it. My service advisor was prompt, efficient, & friendly - always appreciated! More

The Crown Acura team made my car leasing experience so painless! They were easy to work with and I loved getting to know them painless! They were easy to work with and I loved getting to know them More

I feel like they listened and addressed my needs and concerns. I was quick and easy. concerns. I was quick and easy. More