Crown Acura Richmond

Great service! William Alford is the best! Appreciate your getting me in for Recall quickly! William Alford is the best! Appreciate your getting me in for Recall quickly! More

We bought a 2020 Nissan 370Z from Crown. We had an issue and when Crown Accura found out they reimbursed us for our troubles. I was not expecting them to do that. The manager has checked sev We had an issue and when Crown Accura found out they reimbursed us for our troubles. I was not expecting them to do that. The manager has checked several times to make sure things are still going well with the vehicle. I would definitely buy from them again! More

We drove almost 2 hours to look at a specific pre-owned vehicle at Crown Acura Richmond that we had researched significantly and we're not disappointed. Jarratt was there to meet us first thing in the morn vehicle at Crown Acura Richmond that we had researched significantly and we're not disappointed. Jarratt was there to meet us first thing in the morning and gave us space to go over the vehicle at our leisure. He then drove it to demonstrate the safety features and then we drove it to make sure it met our requirements. The entire experience was knowledge-based and low pressure. The price was the best in the area and we ended up buying the vehicle. They got us out of there quickly and didn't push any ads ons. Very positive experience from Crown Acura Richmond and we highly recommend them. More

Great customer service. Was able to get the car I wanted at the price I wanted Was able to get the car I wanted at the price I wanted More

Professional, friendly staff that cares for you and your automobiles. Great service team! Don't service my Acura anywhere else. automobiles. Great service team! Don't service my Acura anywhere else. More

The dealership was very organize and the planning of the application process. Very professional staff application process. Very professional staff More

All personnel that I encountered during my two hour visit were respectable and professional. Exceptional service. were respectable and professional. Exceptional service. More

West Broad Acura is the best! From sales to the service department, Chris, the new service manager, is excellent and works hard. He cares so much for what he does, his people, and From sales to the service department, Chris, the new service manager, is excellent and works hard. He cares so much for what he does, his people, and his customers. The service advisors are really fantastic and very professional. More

KeiShaun was outstanding as Sales Consultant - very personable and knows cars very well! Kriss very thorough and informative with all aspects of the finance process. personable and knows cars very well! Kriss very thorough and informative with all aspects of the finance process. More