Crown Acura Richmond

Excellent sales and service! !! They truly care about you as a person and that you are satisfied in all aspects of purchasing and owning your new vehicle!! !! They truly care about you as a person and that you are satisfied in all aspects of purchasing and owning your new vehicle!! More

Our salesperson Shaun was fabulous! The vibe in the dealership was great and we felt no pressure at all! The vibe in the dealership was great and we felt no pressure at all! More

Alton in the service department was amazing. He saw a situation that the automated service did not address. He handled the problem with ease and appropriately. High praise He saw a situation that the automated service did not address. He handled the problem with ease and appropriately. High praise More

Friendly, respectful, prompt, easy. Thank you for getting my car straight quickly during sno storms and no water. Thank you for getting my car straight quickly during sno storms and no water. More

Chris in the Service Dept did a great job w my recall appt Jan 14 2025. Finished when promised and answered all questions. Great car wash also. appt Jan 14 2025. Finished when promised and answered all questions. Great car wash also. More

Always have good service and timely access to appointments. My new service writer Alton was excellent. appointments. My new service writer Alton was excellent. More

I had the best car buying experience ever. The staff was friendly, helpful, and knowledgeable. They truly did exceeded my expectations. I got a great car at a great price. If you are in the ma The staff was friendly, helpful, and knowledgeable. They truly did exceeded my expectations. I got a great car at a great price. If you are in the market for a vehicle, I highly recommend this dealership. More

They were efficient, helpful and fair in how they dealt with us. They were available and more than anxious to do what we needed and make it a good experience. with us. They were available and more than anxious to do what we needed and make it a good experience. More

This was a great experience. My service appointment was at 4:30, I was done before 5:30. Chris was prompt, thorough and attentive. It’s always a good experience My service appointment was at 4:30, I was done before 5:30. Chris was prompt, thorough and attentive. It’s always a good experience More

Always friendly, courteous, and prompt. It does not take long, and the service is quality. It does not take long, and the service is quality. More