Crown Acura Richmond

Jeff was extremely helpful and addressed all the needs for my 2021 Honda Passport-very satisfied. Thanks, Anna Morgan for my 2021 Honda Passport-very satisfied. Thanks, Anna Morgan More

Jarratt and Josh and the whole team really, worked hard to help me out this week. It was a long week, but worth the wait when I came home in my new car to help me out this week. It was a long week, but worth the wait when I came home in my new car More

Efficient and professional. They did what they said they would do and were kind. The sale and the delivery of the vehicle was handled very well. They did what they said they would do and were kind. The sale and the delivery of the vehicle was handled very well. More

Great customer service everything that was done to my suv was explain the cost was told o me up front. was explain the cost was told o me up front. More

Excellent service even after the sale. Jarratt followed up multiple times and ensured we were fully satisfied. We drove from 3 hours away to purchase our car and couldn’t be happier! Crown Jarratt followed up multiple times and ensured we were fully satisfied. We drove from 3 hours away to purchase our car and couldn’t be happier! Crown’s pricing and willingness to answer our questions were unmatched. More

Jeffrey was attentive, helpful and professional. He got me in and out quickly and ensured all the little extras were taken care of. He started my car, cracked the windows and turned on the air condi He got me in and out quickly and ensured all the little extras were taken care of. He started my car, cracked the windows and turned on the air condition so it wouldn’t be so awful in this hundred degree weather that we’re having! He even walked me out to my car. Thanks so much for everything! More

I’ve been a customer for over 20 years, and Crown is committed to a positive sales and service experience for all guests. I am grateful for their improvement and growth over time. I hope to remain a cus committed to a positive sales and service experience for all guests. I am grateful for their improvement and growth over time. I hope to remain a customer for life. More

Courteous, professional, liked the detail explanation of work needed. Show room area was a bit cluttered and not well laid out, felt in the way. work needed. Show room area was a bit cluttered and not well laid out, felt in the way. More

Anthony and Jamel went above and beyond to put a deal together me. They are driven by customer service! I honestly believe they absolutely love making their customers feel valued. I love my new TLX and c together me. They are driven by customer service! I honestly believe they absolutely love making their customers feel valued. I love my new TLX and couldn’t be any happier with my new car. Thank you Jamel and Anthony!!!! More

Bought a car from a distance, prompt and professional, and pleasant response from Shaun allowed me to have my car the same day. Never had treatment and satisfaction like that from any other dealer. and pleasant response from Shaun allowed me to have my car the same day. Never had treatment and satisfaction like that from any other dealer. More