Crown Acura Richmond

Jeffrey was attentive, helpful and professional. He got me in and out quickly and ensured all the little extras were taken care of. He started my car, cracked the windows and turned on the air condi He got me in and out quickly and ensured all the little extras were taken care of. He started my car, cracked the windows and turned on the air condition so it wouldn’t be so awful in this hundred degree weather that we’re having! He even walked me out to my car. Thanks so much for everything! More

I’ve been a customer for over 20 years, and Crown is committed to a positive sales and service experience for all guests. I am grateful for their improvement and growth over time. I hope to remain a cus committed to a positive sales and service experience for all guests. I am grateful for their improvement and growth over time. I hope to remain a customer for life. More

Courteous, professional, liked the detail explanation of work needed. Show room area was a bit cluttered and not well laid out, felt in the way. work needed. Show room area was a bit cluttered and not well laid out, felt in the way. More

Anthony and Jamel went above and beyond to put a deal together me. They are driven by customer service! I honestly believe they absolutely love making their customers feel valued. I love my new TLX and c together me. They are driven by customer service! I honestly believe they absolutely love making their customers feel valued. I love my new TLX and couldn’t be any happier with my new car. Thank you Jamel and Anthony!!!! More

Bought a car from a distance, prompt and professional, and pleasant response from Shaun allowed me to have my car the same day. Never had treatment and satisfaction like that from any other dealer. and pleasant response from Shaun allowed me to have my car the same day. Never had treatment and satisfaction like that from any other dealer. More

Excellent service, courteous staff, clean facility and trusted technicians. Would love lower prices but it’s understandable. trusted technicians. Would love lower prices but it’s understandable. More

Excellent wait. Able to get appt in short notice. The serviceman was very professional. Great coffee and water. Able to get appt in short notice. The serviceman was very professional. Great coffee and water. More

I always appreciate the great service at Crown. This is my 6th Acura and they are always better than the one before. Thanks again and I’ll be back! This is my 6th Acura and they are always better than the one before. Thanks again and I’ll be back! More

Recommended to friends and family. Variety of stock on the lot, Josh, Jamal and Matt were very helpful in me finding a car. Variety of stock on the lot, Josh, Jamal and Matt were very helpful in me finding a car. More

Timely response and service to take care of problems. Hope it’s all resolved now. Hope it’s all resolved now. More