Crown Acura Richmond

Hien Vo provided me with a wonderful shopping experience. He is very knowledgeable on the his products. He gave me the most exciting test drive and really showed me how safe I would be in my new car. Hien an He is very knowledgeable on the his products. He gave me the most exciting test drive and really showed me how safe I would be in my new car. Hien and the rest of the staff at Crown were very friendly, hospitable and professional. I would recommend Crown to all my friends and family! Thank you I love my new car and I feel I got a reliable and safe car at a fair price. More

Mr. Mereu's friendly greeting set me at ease. He's been my service writer since 2010 (I have an Acura MDX) and I have come to trust his judgement completely. He is knowledgeable and up-to-date o He's been my service writer since 2010 (I have an Acura MDX) and I have come to trust his judgement completely. He is knowledgeable and up-to-date on all things Acura. Within the estimated time the servicing was completed; we settled the account and I was on my way, another very satisfying experience. More

In addition to a great selection of cars, the staff was knowledgable and very professional. Hein was my sales representative and his service was excellent. He made the process painless and was great at exp knowledgable and very professional. Hein was my sales representative and his service was excellent. He made the process painless and was great at expeditating. Would highly recommend him and crown Acura More

Hien was very helpful during my impromptu transaction. He did not put any pressure on me to purchase, but instead allowed me the opportunity to browse the lot and ask questions. I enjoyed working with him an did not put any pressure on me to purchase, but instead allowed me the opportunity to browse the lot and ask questions. I enjoyed working with him and the Acura team and would definitely recommend others who are interested in purchasing a vehicle to visit their lot. More

I actually worked with two people, Hien Vo and Samuel. Hien originally showed me the car, allowed me to test drive it the first time and got me comfortable with the car buying experience while answering m Hien originally showed me the car, allowed me to test drive it the first time and got me comfortable with the car buying experience while answering my preliminary questions. When I returned from the initial test drive, Hien was with another customer (which was fine) so Samuel assisted me and closed the deal for Hien. They both were of great help and I would definitely recommend them both to family and friends looking for cars. They both were professional and knowledgeable about the car I purchased. More

The sales person Hien Vo did an exceptional job during the purchasing process. He contacted me several time to follow up after I took the vehicle for a test drive. Dealing with Hien Vo was a pleasure bec the purchasing process. He contacted me several time to follow up after I took the vehicle for a test drive. Dealing with Hien Vo was a pleasure because he didn't try to force me into making the purchase. He was knowledgable and very responsive to my needs. I would recommend this dealership and Hien Vo specifically to all my friends. More

I love this dealership. Everyone was professional and friendly. I went in on Friday and picked my car up on Monday. I am pesky now and they are still accommodating. I couldn't have made a better choice. friendly. I went in on Friday and picked my car up on Monday. I am pesky now and they are still accommodating. I couldn't have made a better choice. More

Hien was a wonderful sales representative to help with our car purchase. I admit that I was not an easy customer; I had several questions and hesitations, and Hien consistently eased my mind and made me our car purchase. I admit that I was not an easy customer; I had several questions and hesitations, and Hien consistently eased my mind and made me feel comfortable with my purchase. He explained everything about the car very well, and took a lot of time (and had a lot of patience) to go over the car features and help me personalize all of the settings before driving it home. I really appreciated his patience with me and his knowledge of the car, as well. James Williams and Drew Tatom were also wonderful to work with. Thank you! More