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Crown Acura Richmond

Richmond, VA

4.9
829 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 829 reviews

January 16, 2025

I had the best car buying experience ever. The staff was friendly, helpful, and knowledgeable. They truly did exceeded my expectations. I got a great car at a great price. If you are in the ma More

by LCOLON888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Shaun Chapman
January 15, 2025

They were efficient, helpful and fair in how they dealt with us. They were available and more than anxious to do what we needed and make it a good experience. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wren
January 14, 2025

This was a great experience. My service appointment was at 4:30, I was done before 5:30. Chris was prompt, thorough and attentive. It’s always a good experience More

by tbowler12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 13, 2025

Always friendly, courteous, and prompt. It does not take long, and the service is quality. More

by scottsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 13, 2025

Excellent service and excellent sales team. Will recommend them when needed. Great selection of used cars More

by Crennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
January 12, 2025

Mike did a great job! ! Punctual, Answered all my questions and very courteous!! Always a pleasant experience. More

by drusch72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - Service Dept.
January 11, 2025

The service department is very easy to work with and they always update you on the status of your car. A+ More

by carihshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will from Service Department
January 11, 2025

Willie in the service department is awesome! Always has a smile on his face and is very helpful. More

by Hokie76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
January 11, 2025

Everyone was friendly and helpful answering my questions and giving thoughtful feedback. That would include everyone I spoke with. More

by Dlm231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiss Williams Kedon Glidwell Willy Josh Alford, Matt Perry
January 10, 2025

Chris at Crown was extremely helpful during my visit. He was attentive and friendly! All the staff members were. Highly recommend them. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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