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Crown Acura Richmond

Richmond, VA

4.9
831 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 831 reviews

January 11, 2025

Everyone was friendly and helpful answering my questions and giving thoughtful feedback. That would include everyone I spoke with. More

by Dlm231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiss Williams Kedon Glidwell Willy Josh Alford, Matt Perry
January 10, 2025

This is my "GO TO" dealership because of the friendly atmosphere and the wonderful people who work there. They have been upfront with me on my recent car purchase. More

by tisahamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell - Truly wonderful, Anthony Easter, Josh Alford, Matt Perry, Kevin Johnson
January 10, 2025

I bought my MDX from Crown Acura and they did an outstanding job through the sale process. I have 45K miles on the car now and they have done all of the service, which has also gone very well. I app More

by ggreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton in the service department, Matt Perry, Manny Badias, Kevin Johnson
January 10, 2025

Chris at Crown was extremely helpful during my visit. He was attentive and friendly! All the staff members were. Highly recommend them. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
January 10, 2025

Crown Acura is always ready to help me with maintenance of my vehicle. They are great communicators and provide accurate estimates of both cost and time required. More

by betsy.rawles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
January 09, 2025

Prompt, helpful service. Chris was friendly and knowledgeable . I am very satisfied with my experience with Crown Acura! More

by O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 08, 2025

Great service! Attention to detail , kind and courteous. The service staff was very helpful knowledgeable and informative. More

by anjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton. Service
January 07, 2025

The atmosphere is nice. The service coordinator was kind and informative. Vehicle is running 🎽 great. More

by Wallerwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
January 07, 2025

I have always received good service on my vehicle in the service department greatly appreciated 👍 More

by Rberkley30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
January 07, 2025

David was great in helping us purchase our Acura. He was very knowlegable about the car. It was a pleasure meeting Anthony, Matt and Kevin. More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Anthony Easter, Matt Perry, Kevin Johnson
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