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Crown Acura Richmond
Richmond, VA
893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 02, 2025
Amazing customer service and loyalty to repeat customers.
I have leased 5 different vehicles and they make it easy!
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by JRWilliams79
Employees Worked With
Darrel
November 01, 2025
Customer focused, polite and responsive.
They let you know that your needs are their priority and then respond accordingly.
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by Steve
Employees Worked With
Darrel Killebrew, Josh Alford, Matt Perry
November 01, 2025
Courteous and knowledgeable adviser.
Efficient check in & out. Service was professional and thorough. Completed within expected timeframe.
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by echoo
Employees Worked With
Service advisor
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