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Crown Buick GMC
Metairie, LA
2,904 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,904 reviews
May 26, 2023
Still awaiting my vehicle to be fixed. John is making my experience good. Hope everything is fixed under the Certified guarantees. John is making my experience good. Hope everything is fixed under the Certified guarantees. More
by pdbrumfield101
Verified CustomerEmployees Worked With
May 26, 2023
Bradley Coco was very helpful to me for finding the vehicle that I wanted, I have purchased several vehicles from Crown Buick and been a customer for a long time. I have been very happy with your sale vehicle that I wanted, I have purchased several vehicles from Crown Buick and been a customer for a long time. I have been very happy with your sales and service departments. More
by JDAUENHA
Employees Worked With
May 25, 2023
I only chose 1 star because I had to. This is the worst run dealership not just GMC but dealership I have ever been to. I highly recommend if your car goes to the service department and t This is the worst run dealership not just GMC but dealership I have ever been to. I highly recommend if your car goes to the service department and they give you Dwayne run for the hills! He’s absolutely worthless and will not call you back. Everyone at this GMC dealership does as little as possible, they do not know how to fix the vehicles correctly as mine has been in there over and over and over again due to their technicians faults, and once again, Dwayne is an absolute terrible terrible terrible terrible employee. Do not go here. I hate Kia, but I would buy a Kia before I went back to this GMC dealership. More
by Biggs
Employees Worked With
Dewayne
May 24, 2023
Salesman was very nice and accommodating. Purchasing a vehicle can be very stressful and with this instance, we were able to work through issues with little or no drama. Purchasing a vehicle can be very stressful and with this instance, we were able to work through issues with little or no drama. More
by DIANNE.SWIBER
Employees Worked With
Justin Weber
May 24, 2023
On time, very courteous, no problems with car that I didn’t ecpect , good job didn’t ecpect , good job More
by MWS945
Employees Worked With
May 24, 2023
Very professional and always does great work. They have worked on both of my vehicles for years and I have never had any issues. They have worked on both of my vehicles for years and I have never had any issues. More
by TBOYJEFFRY
Employees Worked With
Service dept: Chris, Kaitlin and Bradon are all great.
May 23, 2023
My appointment was for 8:00am, the service department took my vehicle at 7:30am and completed the work by 8:45 am. Great service. took my vehicle at 7:30am and completed the work by 8:45 am. Great service. More
by HUBBARDD83
May 23, 2023
Just had an oil change had to wait two and half hours with an appointment with an appointment More
by GRAVYTRAIN52
Employees Worked With
May 22, 2023
Great teams over there to service your car, I don't have nothing but positive feedback to Crown Buick service center. nothing but positive feedback to Crown Buick service center. More
by BURROV07
Employees Worked With
May 21, 2023
The service was good and the person was also very helpful , nice and friendly . I like to go because the people are friendly , nice and friendly . I like to go because the people are friendly More
by MARIA.CUELLAR1998
Employees Worked With
