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Crown Buick GMC
Metairie, LA
2,991 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,991 reviews
June 21, 2023
Crown Buick’s service department was very professional, honest and reasonably priced! They found the problem, called me with an estimate to approve first and fixed it within one day. honest and reasonably priced! They found the problem, called me with an estimate to approve first and fixed it within one day. More
by SUZANNEMAJOUE
Verified Customer
June 21, 2023
The employees are professional respectful care about your vehicle. They listen to you and bring your vehicle back to you like you had it (radio, seat). You know when you get vehicle back it's been serviced. vehicle. They listen to you and bring your vehicle back to you like you had it (radio, seat). You know when you get vehicle back it's been serviced. Love ❤️ Crown Buick GMC service More
by VONN7
Employees Worked With
June 20, 2023
Been a customer for years and the difference between good and excellent service is really about how the service department's "mood" is that particular day. This visit I'd place 5 stars as the service guy wa and excellent service is really about how the service department's "mood" is that particular day. This visit I'd place 5 stars as the service guy was courteous and professional. Service was quick. More
by RICHARD.L.GODCHAUX
Employees Worked With
Don't recall his name
June 19, 2023
Went in for an oil change and it took 2 hours. The service department is extremely slow and there is very little communication. If you don't go check, nobody will update you. The service department is extremely slow and there is very little communication. If you don't go check, nobody will update you. More
by IREKLING
Employees Worked With
Don't know their names. They are not listed.
June 18, 2023
Kalob was very knowledgeable of the car buying process, made sure everything was completely quickly and answered all of my questions. made sure everything was completely quickly and answered all of my questions. More
by RENEE.TOUPS
Employees Worked With
June 16, 2023
Great service, friendly staff, process could've been shorter. Small selection of new Yukon's. shorter. Small selection of new Yukon's. More
by B4REAL571
Employees Worked With
June 16, 2023
Service department employees are very courteous and knowledgeable. Always had good service at Crown GMC. knowledgeable. Always had good service at Crown GMC. More
by Stefem45
Employees Worked With
June 16, 2023
Solid customer service it is the reason I stay with Buick! Kimble, Todd, and the team were helpful- answered all my questions! Buick! Kimble, Todd, and the team were helpful- answered all my questions! More
by JILLDUNCHICK
