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Crown Buick GMC

Metairie, LA

4.9
782 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 782 reviews

November 25, 2022

They were very professional. They communicated very well. I was satisfied with the service. Plus they delivered my car to me. More

by Chris Bel
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Chris Mack was our service rep. He was professional and serviced the car in rapid fashion. More

by bmdvm
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris mack
November 21, 2022

Dealing with Crown Buick GMC was a wonderful experience. I would highly recommend anyone visit them. More

by trentsgray
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

Easy to schedule an appt online or through the onstar app. Efficient drop off. Friendly staff. More

by chinashley1247
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Iwanicki
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

Came in for a simple oil and filter change. Service advisor quoted the price when I arrived. It’s always important that customers know the cost prior to any work being done. That was appreciate More

by KDULF
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Overall excellent customer service with a special thanks to Robin, Dwain and Caitlain and the service crew. More

by ADRIANEBURGESS
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain, Caitlin and other reps.
November 17, 2022

Recall work was completed, however it took longer than I thought it should. They had my car for better part of 2 days. The front air damage that to me is an engineering failure, as it is so low that it hits More

by RLTILLMAN
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I didn't get the gentleman's name.
November 17, 2022

Everyone is nice and helpful but sent my vehicle because service seatbelt system light comes on and off, and they said the light wasn’t on so I’m not sure what to do because the service light comes on every More

by LAURASCHEHR15
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Iwanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

I notice since i been bringing my car for service certain people get special attention!!!!! More

by royb5421
Overall Experience
Recommend Dealer
No
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Iwanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Crown Buick GMC responded

Thank you for this review, what can we do to make your experience better?

November 15, 2022

Timing and attention was perfect in meeting my needs for the services offered. Coffee was great. Happy to see inventory growing. I know where I am purchasing the next Sierra! More

by CHADSHERMAN
Overall Experience
Recommend Dealer
Yes
Employees Worked With
No thanks
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