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Crown Buick GMC
Metairie, LA
3,904 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,904 reviews
November 14, 2026
Best dealership there is in town. Wouldn’t take my vehicle anywhere else! Thank you Wouldn’t take my vehicle anywhere else! Thank you More
by danette0
Verified CustomerEmployees Worked With
November 14, 2026
It's always a pleasure to do business here thanks you for serving my vehicle and for the great snacks and coffee 😄☕ serving my vehicle and for the great snacks and coffee 😄☕ More
by ABW724
November 13, 2026
Great buying experience but terrible post buying service. I have been trying to get in contact with someone at the dealership for over a week but no one will respond to voicemails or text messages. I have been trying to get in contact with someone at the dealership for over a week but no one will respond to voicemails or text messages. More
by jdavis1112
November 13, 2026
Good communication. John was always accessible and the closure was prompt. Financing was a little higher than expected but I got the vehicle I wanted. Will recommend oth John was always accessible and the closure was prompt. Financing was a little higher than expected but I got the vehicle I wanted. Will recommend others to Crown. More
by gbolton0868
November 12, 2026
Crown Service consistently provides excellent results. They’ve always been a tremendous help to me with all my service needs. They’ve always been a tremendous help to me with all my service needs. More
by KDULF
November 12, 2026
Had a scheduled service and took my suv earlier. It was mentioned before the service that it was a two hour wait. The service was completed within 45 minutes of dropping it off. It was mentioned before the service that it was a two hour wait. The service was completed within 45 minutes of dropping it off. More
by DARIANPFISTER
Employees Worked With
November 11, 2026
By far this was the easiest experience I've ever have when purchasing a vehice. My salesman Kenneth Sims was the best hands down, excellent customer service, very knowledgeable ,and patient. I felt no p when purchasing a vehice. My salesman Kenneth Sims was the best hands down, excellent customer service, very knowledgeable ,and patient. I felt no pressure I know just what I wanted. I'll recommend Kenneth Simms over and over again. The finance manager was one of the best Cliff Byrd. More
by Lakita Watts
November 11, 2026
I have already written a review, but I will send another one. It is always a pleasure going to Crown Buick. I have purchased all of my Buicks there with Mr. Anthony Gisclair and my Service Tech is Mr. Fra one. It is always a pleasure going to Crown Buick. I have purchased all of my Buicks there with Mr. Anthony Gisclair and my Service Tech is Mr. Frank Scandurro. He is always very considerate and extremely knowledgeable and has always helped me out tremendously. I would definitely recommend Crown Buick to anyone interested in buying a new car or needing service. Sincerely, Donna Lahare More
by DLAHARE16
November 10, 2026
When I arrived (on time) for my oil change appointment I was helped immediately. The wait was not long at all. Before you know it, they were calling my name and I was finished!! was helped immediately. The wait was not long at all. Before you know it, they were calling my name and I was finished!! More
by djbaia
