
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Checked everything at no charge! Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very long. They checked everything and no charge for anything. More
Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very busy and the team handled everyone with attention and respect. More
Great dealership to work with It was a very smooth process to get into a new vehicle. Sales was very easy to work with, and got me a price on the vehicle that was workable in my bu It was a very smooth process to get into a new vehicle. Sales was very easy to work with, and got me a price on the vehicle that was workable in my budget More
Great place to purchase a new car. If you are looking for a great price on a new car with professional sales people and a great honest credit department this is where you need to go. I If you are looking for a great price on a new car with professional sales people and a great honest credit department this is where you need to go. I had an amazing experience and will go back when it’s time to trade this one in. I would definitely give them a A Plus rating. Todd was the best salesman I’ve every dealt with!!! More
Service Department I was semi pleased with the service completed to my vehicle on my most recent visit to GMC, however I am still awaiting a phone call concerning an iss I was semi pleased with the service completed to my vehicle on my most recent visit to GMC, however I am still awaiting a phone call concerning an issue since October of 2018, which has not been resolved. I informed the Service Dept the issue is still open and they promised to give me a call, which I have yet to receive since I left there two weeks ago. More
Angry, disappointed, and enraged They had me find my own finance company; then lied COMPLETELY about the downpayment. Had us go sign all the finance docs and everything; then a get to They had me find my own finance company; then lied COMPLETELY about the downpayment. Had us go sign all the finance docs and everything; then a get to the dealership to get to car and they tell us they need an additional $2200 that I didn't have... And left is standing there feeling stupid for ever trusting a thing ANYTHING that was told to us. STAY AWAY!!! And they helped to finish destroying my credit in the process. I got MY finance company to go up $1000 and the dealershio wouldn't even come down the $1300 that was left to cover it. They said $500 was all they could do, but not the remaining 800 because of all the crap they"did to it for me before I got there" that I didn't want, need, or ask for!!! More
When we go to Crown Buick it is a pleasure we are never pressured to buy a car. They give us a good price and ask us to give them a call when we are ready to make a purchase. pressured to buy a car. They give us a good price and ask us to give them a call when we are ready to make a purchase. More
In the vehicle brand purchase above I was not given the option to say that I purchased an Acadia Denali not a Buick. I have been a Crown customer for over 30 years. and have always been please with the sa option to say that I purchased an Acadia Denali not a Buick. I have been a Crown customer for over 30 years. and have always been please with the sales and service. I have worked with Scott Sparks each time I have purchased a new vehicle and he has always been very helpful to us. Ask for Scott and tell him the Rossners sent you. More
I went to Crown GMC to get my Acadia serviced and ended up purchasing a truck for my husband. I always received prompt, courteous attention whenever I go to Crown. The service reps and the sales staff ar up purchasing a truck for my husband. I always received prompt, courteous attention whenever I go to Crown. The service reps and the sales staff are very knowledgeable about their products. I will most definitely be a repeat customer and have already told everyone I know about my positive experience with Crown. More
Buying my used truck from Crown was an easy experience. My salesman Scott Sparks answered all my questions and delievered my truck on time. I would buy another vehicle from him if and when necesary. The My salesman Scott Sparks answered all my questions and delievered my truck on time. I would buy another vehicle from him if and when necesary. The dealership is convienently located and the provided quick warranty work when it was necessary. More