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Crown Buick GMC
St. Petersburg, FL
3,706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,706 Reviews of Crown Buick GMC
February 20, 2024
Jacquel (Jay) Waller expertly managed service and detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly ins detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly inspected, to only need a battery replacement, and was detailed for only its 3 time, as we keep it in pristine condition and mostly garaged - an incredible truck. He also managed service and detailing of our 2023 Acadia AT4 which we just love! The entire service team at Crown Buick GMC is "our team". We have relationships that span years, and they continue to provide "over the top" service. We needed flexibility with scheduling due to sidewalk and driveway construction on our property and street, and Jay was right there to help us. We were able to have our vehicles serviced while all concrete cured. Time and time again, "our team" provides Gold Star customer service! Thank you all! If your survey allowed it, I would select "outstanding" for all my answers! With gratitude, Pat Quigley and Tristam Lynch More
by pquigley
Employees Worked With
Jacquel Waller
January 24, 2024
I put my deposit down on a new EV Hummer the first day. This dealership CHOSE not to honor that and sold it out from under me. They are sending me my deposit, or so they said. This dealership CHOSE not to honor that and sold it out from under me. They are sending me my deposit, or so they said. More
by Scooter Trash
Employees Worked With
Cole Connor
October 23, 2023
Our salesman was Jeff Steinmetz, he took care of us professionally and quickly! We were very happy with our car buying experience there, no pressure and in and out in a reasonable time. professionally and quickly! We were very happy with our car buying experience there, no pressure and in and out in a reasonable time. More
by DJ
Employees Worked With
Jeff Steinmetz
August 11, 2023
Best service team and Howard Wilson rocks. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. More
by cfaz
Employees Worked With
Howard Wilson
June 22, 2023
Once again I have received excellent service from Crown Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They sa Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They save me money and time. I expect you will feel the same. More
by Sdanglade
Employees Worked With
Mike Clark, William Hevel, John Grundon
June 08, 2023
John Grundon and Crown GMC St. Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, with complementary, coffee, and water along with vending machines, TV and free WiFi if needed. If you have to get back to work or home, the courtesy van is an option that I use and is very convenient. John Grundon, is a very courteous, professional and knowledgeable. John is always patient with me with ALL of my questions. He listens to my needs and concerns first and explains things to me thoroughly so that I understand what the need is for service on my vehicle’s. Thank you Crown GMC and thank you, John! More
by Cheri
Employees Worked With
John Grundon
April 29, 2023
I can't thank your service team enough for helping me navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty sai navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty said it didn't cover. But in the end it did. You guys save me hundreds and I am so appreciative. And that is why you have me as a customer for life. More
by jason.ventola
Employees Worked With
William Hevel, John Grundon
March 31, 2023
Another great visit and happy to be back as I sold my Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew is amazing. Professional, courteous, and knowledgeable. John Grundon was so transparent, honest, friendly and completely upfront to pricing, and what was needed. He even helped me go through all my warranty contracts to let me know what they do and don't cover. Above and beyond, thank you More
by jason.ventola
Employees Worked With
William Hevel, John Grundon
