
Crown Buick GMC
St. Petersburg, FL
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3,706 Reviews of Crown Buick GMC
Best Car purchase experience My car leasing experience has been superb. When working with Tammy Wagner, the process is seamless. She understands your priorities and what you w My car leasing experience has been superb. When working with Tammy Wagner, the process is seamless. She understands your priorities and what you want in the vehicle. She makes it happens. I have leased 2 cars now and use their service department for all my issues. Fantastic results! Tammy Wagner is not only my salesperson, she has become a great friend. She cares about my experience and ensures my return. I would highly recommend this dealership and Tammy Wagner for your sales person. She has earned many awards over the past few years and deserves them all! More
New Lease Very satisfied with our new leased Buick Encore. Our sales consultant (Doug Ramon) was very patient with all my questions. We have dealt with Crown Very satisfied with our new leased Buick Encore. Our sales consultant (Doug Ramon) was very patient with all my questions. We have dealt with Crown Buick for many years and have found them to be a very good dealership. More
No appointment, no problem Bill Hevel knows how important your time is. I didn't have an appointment for my car but it was overdue for service. As my meeting was cancelled I hap Bill Hevel knows how important your time is. I didn't have an appointment for my car but it was overdue for service. As my meeting was cancelled I happened to drive by the dealership and figured I would make an appointment. Didn't need too, saw Bill and he told me he would have me out in less than an hour. I appreciate how quickly he took my car in and more importantly how fast he got it done. Thank you Bill, you made my schedule a lot easier. More
super service I was meet at the service entrance as soon as I pulled in. Mr. Berry knew what I in for an oil change. My vehicle was taken right away for the servic I was meet at the service entrance as soon as I pulled in. Mr. Berry knew what I in for an oil change. My vehicle was taken right away for the service. Service was performed and returned on time. Great Service More
6500 mile check up Met and greeted, reviewed what was involved with 6500 mi. check up and told me how long it would take since I was waiting. Truck was finished 15 mins Met and greeted, reviewed what was involved with 6500 mi. check up and told me how long it would take since I was waiting. Truck was finished 15 mins. before promised, washed and ready to go. Love that the service was for free since it is a new vehicle. No problems at all thanks to Bill Hevel. Personal thanks to Bill!!!! More
Excellent service experience As always, Bill Hevel and the Crown Buick service team took excellent care of me and my Chevy Sonic. I just needed routine maintenance but Bill stil As always, Bill Hevel and the Crown Buick service team took excellent care of me and my Chevy Sonic. I just needed routine maintenance but Bill still took the time to go through everything with me and also explained what was coming up as far as service that would need to be performed on my car in the near future. A+ service this is why I will never go to anyone but Bill! More
As per usual, GREAT SERVICE by Bill Hevel I was headed to Orlando for my grand daughter's 30th birthday. I got into my car and had a message that also showed a picture of a wrench & a car swa I was headed to Orlando for my grand daughter's 30th birthday. I got into my car and had a message that also showed a picture of a wrench & a car swaying, and a light that said ABS.. I thought, should I go & hope it was just something I could take care of when I got back, or should I call Bill Havel who always advises me. Of course, I called Bill. And of course, he advised my to bring my car right in so he could have it checked. In less than a few hours I was on my way, thanks to Bill , He is always there when I need him!! GREAT SERVICE! More
Great Service and Trucks Joe was extremely helpful in showing me the trucks on the lot and working up the options. He was dedicated to customer satisfaction and strives to imp Joe was extremely helpful in showing me the trucks on the lot and working up the options. He was dedicated to customer satisfaction and strives to impress. Great experience. More
Like to play the car finance game? This was a terrible experience. We waited for hours for one of their finance guys to show us their best deal. They kept wanting us to sign all kinds o This was a terrible experience. We waited for hours for one of their finance guys to show us their best deal. They kept wanting us to sign all kinds of paperwork that would help speed along the deal process before we even settled on one. When we were finally called in to his office to work it out, we found a deal already printed up and ready to be signed. It was a horrible deal with an absurd finance rate. We had made repeated inquiries about how things were proceeding and if they were close to working something out. We were told that it would not be much longer. After nearly four hours of waiting and hearing excuses we were presented with nonsense and had to leave. I will never shop for anything there ever again. More
Dave B. in service is awesome! My husband and I called Dave B. early in the a.m. to talk to him about our daughter's Buick Verano that wouldn't start. We locked it and couldn't My husband and I called Dave B. early in the a.m. to talk to him about our daughter's Buick Verano that wouldn't start. We locked it and couldn't get back in (so we thought). Dave B. calmed us and gave us the roadside assistance number. The roadside assistance got there quick.... we were not locked out like we thought we just didn't turn the key right… He gave us a jump and I was on my way to the dealership to see Dave B., (husband went to work). Dave B. met me at the car and took care of it from there. They checked the car, it was a dead battery. They put a new battery in and even washed the car! I was in and out before I could finish my complementary coffee and cookie. Thank you Dave B. for your calming effect and for being so efficient! More