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Crown Buick GMC
St. Petersburg, FL
3,706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,706 Reviews of Crown Buick GMC
July 14, 2016
Great Customer Service I was blessed by God to win a year free lease on a 2016 Buick Encore. The manage of this location and the salesman that help me was absolutely wonde I was blessed by God to win a year free lease on a 2016 Buick Encore. The manage of this location and the salesman that help me was absolutely wonderful. Even other employees who had nothing to do with the sale were so happy for me. Their professional, sincere, honest. If you're looking for an automobile, Crown Buick is the place. More
by lofton57
Employees Worked With
Craig Blacklidge, Jeff Harrington
July 13, 2016
Service We just had our Buick Encore serviced at Crown Buick; our service advisor is William Hevel, he is very service oriented and always does his very best We just had our Buick Encore serviced at Crown Buick; our service advisor is William Hevel, he is very service oriented and always does his very best to make sure he explains everything and answers all our questions. We simply love this dealership! More
by roy, vickie63
Employees Worked With
William Hevel
July 13, 2016
Amy Simpson Amy Simson was great.she explained everything and picked me a great car.thanks Amy. You helped me a lot.i will send all my family and friends to you. Amy Simson was great.she explained everything and picked me a great car.thanks Amy. You helped me a lot.i will send all my family and friends to you. More
by Ali317
Employees Worked With
Dave Biagi, George Ormiston, Amy Simpson
July 13, 2016
The best auto buying experience ever Amy Simsonwas a pleasure to buy a vehicle from.she made everything easy to understand and got me a great deal.I have always dreaded buying cars until Amy Simsonwas a pleasure to buy a vehicle from.she made everything easy to understand and got me a great deal.I have always dreaded buying cars until this time More
by Marguerite
Employees Worked With
Dave Biagi, Amy Simpson
July 13, 2016
Great Customer Service William Hevel in the service department is AWESOME. I live in South Florida and my young daughter lives in St. Pete. She was having car trouble and William Hevel in the service department is AWESOME. I live in South Florida and my young daughter lives in St. Pete. She was having car trouble and felt like she was not getting honest answers or estimates for the issues she was having. I called the service department and was put in touch with Mr. Hevel, I explained the situation to him and he totally understood stating that he had daughters of his own and wouldn't want anyone to take advantage of them. My daughter had her car towed to Crown and Mr. Hevel took a personal interest in the servicing of the vehicle, was in touch with me the entire time with the issues with the car, explaining the "fix" and the cost thereof. He even stayed late to be sure her car repair was finished before he left. His superior customer service and honesty has made my daughter a customer for all her future repair needs!!! Thank you Mr. Hevel and Crown for putting a mother's mind at ease knowing her child has a reputable repair shop to bring her (very) old car to. More
by Blair
Employees Worked With
William Hevel
July 12, 2016
Always a pleasure to work with Bill Hevel Excellent customer service provided by Bill Hevel, Service Advisor. He is always a pleasure to work with. His upbeat attitude make trips to the servic Excellent customer service provided by Bill Hevel, Service Advisor. He is always a pleasure to work with. His upbeat attitude make trips to the service department a pleasant experience. Hats off to Bill!! More
by Bricker
Employees Worked With
William Hevel
July 09, 2016
Tammy Sue Wagner my 2013 gmc Acadia was totaled in February 2016. a guy tried to cross three lanes of heavy traffic in a rain storm and didn't make it my friend was dr my 2013 gmc Acadia was totaled in February 2016. a guy tried to cross three lanes of heavy traffic in a rain storm and didn't make it my friend was driving it and hit him. i really liked the suv and set out to get another one. i went to alot of places and nothing seemed to work out. had some bad experiences as well. i found a gmc Acadia at crown Buick gmc i called and made an appointment to go look at it. we got there and the suv was out front waiting for us and went for a test drive. Tammy never said we have to turn around or we need to get back to the dealership she simply said drive it as long as you want. when we got back and settled on a price and i told her i was already pre approved and she said let me see if we can do better. they did we did the paperwork that nite with Kim. the proccess and conversation was exellent. we got ready to leave and could not find the keys to our acura. i remembered i had left them in Tammy's office however they were no where to be found. we looked all over and then Tammy said she had an older couple in her office and was helping them with there car that had been towed in. she went and found them and asked them if they had picked up a set of keys in her office and sure enough the man had put them in his pocket by mistake. Tammy then stayed with me and we paired the phone and set up some other features before i left. i have highly recommended them and will do so in the future as well! thankyou ! Ivo and Matthew More
by Matthew Ayres
Employees Worked With
Tammy Wagner, Kimberly Davis
July 08, 2016
Bill makes me feel so welcome I absolutely love coming here. William (Bill) Hevel is just a breath of fresh air. He is so inviting and takes his time. Such a beautiful spirit, I wi I absolutely love coming here. William (Bill) Hevel is just a breath of fresh air. He is so inviting and takes his time. Such a beautiful spirit, I will def. Keep coming back. More
by Jerry Dowdy
Employees Worked With
William Hevel
July 07, 2016
Great customer service and excellent profession updating Bill Hevel, Business Elite Service Advisor, and his service techs at Crown Buick GMC, went above and beyond my expectations to ensure that I was not i Bill Hevel, Business Elite Service Advisor, and his service techs at Crown Buick GMC, went above and beyond my expectations to ensure that I was not inconvenienced when my car had to be kept in for extended diagnosis and repair recently. I really appreciate their dedication to good customer service. I would definitely recommend Bill and his team to my friends and family. More
by nwright2
Employees Worked With
William Hevel
July 06, 2016
Tony Clouse is awesome!! We want to thank Tony Clouse for his professionalism, knowledge, patience and honesty. Tony treated our mother with respect and patience. We will re We want to thank Tony Clouse for his professionalism, knowledge, patience and honesty. Tony treated our mother with respect and patience. We will recommend our family and friends to Crown Buick Gmc. You are lucky and blessed to have Tony at the dealership. More
by Jo
Employees Worked With
Tony Clouse
