Crown Buick GMC

Great job, great guy, awesome professional I had the pleasure to meet Abimael and be helped by him during my visit on 12/29/15. He is a great guy, very polite, and an awesome professional, who I had the pleasure to meet Abimael and be helped by him during my visit on 12/29/15. He is a great guy, very polite, and an awesome professional, who is always willing to help. WAY TO GO ABIMAEL!!! Happy New Year. I also want to thank and congratulate Mr. William "Bill" Hevel. Since we first spoke, Bill was very courteous,and showed to be a very dedicate professional. The reason for my visit was to get two recalls done and my trunk fixed. Bill took care of it at no time, arranged a drop off (so I did not have to wait on site) and a pick up. I just would like to express how THANKFUL I am for the services provided by Bill and Abimael. See both of you soon when I decide to go for a new car. More

Exceeded Every Expectation The sales and management teams went above and beyond to earn my business. They were exceptionally professional and treated me like family. The sale, The sales and management teams went above and beyond to earn my business. They were exceptionally professional and treated me like family. The sale, delivery and follow-up were beyond my expectations. Crown Buick/GMC is setting the bar high for the auto industry. There are no gimmicks or sales cliches...they are the real deal! I would recommend Dorothea Pack and Crown Buick/GMC to my family and friends. More

AWESOME JOB Every time i go i receive great service from Abimael very friendly and helpful with any questions i have definitely recommend talking to him for any Every time i go i receive great service from Abimael very friendly and helpful with any questions i have definitely recommend talking to him for any questions More

AMAZING SERVICE FROM BILL HEVEL I recently took my 2008 GMC Acadia in that i did not purchase there, the first person i spoke with was Bill (william) Hevel, i called and told him my I recently took my 2008 GMC Acadia in that i did not purchase there, the first person i spoke with was Bill (william) Hevel, i called and told him my issue, Transmission was not letting me shift gears he looked up all the recalls and told me to bring it in and he would see what he can do, very nice well spoken gentleman, when i get there the hospitality i received from Bill was phenomenal, keep in mind i have spent zero $$ at this dealership and he treated me as if i purchased a 100k car, so basically what i really needed done wasn't covered in the special coverage i had with GM, knowing that, Bill and the service department saw my situation and how unsafe it would have been in letting me drive off if they only took care of the recalls so instead of doing what any other dealership would have done and saying sorry we can't help you or trying to get me to buy a car, they took care of the WHOLE problem pulled my whole transmission out and rebuilt the computer inside and now the SUV drives PERFECT, i couldn't have asked for a greater blessing Christmas time, i will most definitely be purchasing my next vehicle from these guys!! i have never in my life received customer service like that from a dealership. 5 stars all the way. More

Lisa Guttery - Fantastic Sales Consultant! I was looking for a small SUV for my wife and had been to a few dealerships during my search. I did not want the high pressure sales approach and was I was looking for a small SUV for my wife and had been to a few dealerships during my search. I did not want the high pressure sales approach and was interested in building a customer/sales relationship whereby I could plan on buying my next several vehicles. Lisa Guttery at Crown Automotive in St. Petersburg fully understands the importance of customer service. She listened to my vehicle needs and presented me a few options. There was NO HIGH PRESSURE. She worked at my pace and not hers. When our schedules couldn't align and I wanted to return for a test drive she set up an appointment with her store manager and another sales consultant to ensure our needs were met. When it came down to finding the exact styling of the model we were interested in, she was patient and found exactly what we wanted. If you're looking for a sales professional that puts your needs first and not a high pressure sales approach, I highly suggest you reach out to her. You will be glad you did. When it comes to my next purchase Lisa will be the person I will call. More