Crown Buick GMC

Service Thank you Bill, my service was great, and the car wash was a added perk! I look forward to continue to come to Buick GMC for other service needs. Thank you Bill, my service was great, and the car wash was a added perk! I look forward to continue to come to Buick GMC for other service needs. More

I drive past other GM dealers for Crown I drive past several other GM dealers and at least another 10 miles to go to Crown for service and that is because of Mike and his team he is an all-a I drive past several other GM dealers and at least another 10 miles to go to Crown for service and that is because of Mike and his team he is an all-around great guy and knows how to make the customer happy. I have had a couple issues (not related to Crown) and he has gone out of his way to work with me and make it right! More

Great Customer Service Thanks to Dave Biagi for making service on our GMC Sierra Denali quick and easy! Dave was super professional and courteous. Love the smell of freshl Thanks to Dave Biagi for making service on our GMC Sierra Denali quick and easy! Dave was super professional and courteous. Love the smell of freshly baked cookies in the lobby! More

Thankful customer I would just like to thank Dave Biagi for going above and beyond for me today so my vehicle could be fixed I really appreciate what he done for me tha I would just like to thank Dave Biagi for going above and beyond for me today so my vehicle could be fixed I really appreciate what he done for me thank you sir. I would also like to thank Brain for the safe and prompt ride to and from the dealership thank you sir. even the tech who fixed my window did a great job nothings loose thank you sir. Sincerely Thomas Brown More

Great Experience I'm new to the area and needed to bring my truck in for an oil change and tire rotation. Making the appointment over the phone was easy and surprised I'm new to the area and needed to bring my truck in for an oil change and tire rotation. Making the appointment over the phone was easy and surprised that they were able to fit me in the next day. I was late for my appointment but again, no problem. Dave Biagi took care of my appointment and he treated me with friendly professionalism by letting me know what else might need to be done and keeping updated as to their progress. Received my truck back washed and ready to go! More

Great experience Everyone at the dealership is very friendly and makes bringing my truck in for service not a nightmare. Dave biàgi my service manager kept me updated Everyone at the dealership is very friendly and makes bringing my truck in for service not a nightmare. Dave biàgi my service manager kept me updated and its nice to know that if something is wrong with my truck I can count on crown. the cashier on 9/16/15 was over the top friendly with big smiles! Thanks again. John Riordan More

The Crown Buick Service Dept. I had to share my experience I took my car to Crown Buick, and I must say, the courtesy is limitless. I take my hat off to William Hevel the service advisor and the team in the s I took my car to Crown Buick, and I must say, the courtesy is limitless. I take my hat off to William Hevel the service advisor and the team in the service department did a great job. From Williams humorous, friendly and honest advice down I went to the right place folks. Not to forget the cashier Doris Smith who is too always willing to go the extra mile in customer service they did an outstanding job on my car repairs. I'd refer anyone that feels that they can't take their car to a major dealership because they are awesome. #TeamCrownBuick is the hashtag to keep in mind folks. Even the Service Manager, Mark Ruset, stoped and took time to make sure things went smoothly simply with a smile that showed his confidence in the Service Department staff. More

Mike Gregory in service Mike did a great job, getting my car in and getting it fixed and back on the road with minor hassle. He also offered a ride to make it convenient for Mike did a great job, getting my car in and getting it fixed and back on the road with minor hassle. He also offered a ride to make it convenient for me. Fortunately, it was a minor adjustment. More

Professional Sales-Leasing Company Representative Looked at the website for a new Buick and was intermediately contacted by Jeff Harrington. Jeff was quite knowledgeable on behalf of my needs and desi Looked at the website for a new Buick and was intermediately contacted by Jeff Harrington. Jeff was quite knowledgeable on behalf of my needs and desires for the new car that i saw on the website. We met at the dealership and after the test drive, I decided on a particular car. During the test drive and back at the dealership, Jeff presented a relaxed atmosphere in which we could talk about my need and wants in a car. We worked out the details together without any pressure and Jeff made the purchase a very pleasant experience. When the new car was delivered, patiently Jeff worked with me to explain all of the new options that I was unfamiliar with and also worked with me as I transferred the OnStar and XM Radio contract from the old car to the new Buick. Jeff also took the time to introduce me to the service manager and showed me around the customer lounge. All in all...a very enjoyable purchasing experience do the professionalism and knowledge of Jeff Harrington. More

Great experience with service team My vehicles was running with an engine light on an after much testing it needed a tune up and an oil system switch repair. Received our car an the ve My vehicles was running with an engine light on an after much testing it needed a tune up and an oil system switch repair. Received our car an the very next day my engine light came on again. I contacted Bill Hevel in service and he promptly had me bring it back in. After discussion with him an expressing my concern with additional fees he was able to correct the problem. Supplying a loaner car until it was repaired. He went out of his way to have service correct the issues at no expense and made me feel very comfortable with their service. This is unusual in today's business world that a dealership has a employee who cares about their customers like Bill. I am indebted to his kindness and professional solutions to my auto issues. My family will be loyal customers with Crown in the future for service and purchases. More