Crown Buick GMC

Scheduled maintenance vist Arrived at 11 am and left at about 2:30pm, The Staff, especially Rep., Dave Biagi is super friendly and very helpful. I feel special attention was g Arrived at 11 am and left at about 2:30pm, The Staff, especially Rep., Dave Biagi is super friendly and very helpful. I feel special attention was given to the maintenance of my vehicle and would recommend this dealership to friends and family. More

Another great service appointment Brought in my Sonic for its overdue oil change and as usual Bill took excellent care of me and my car. Quick and efficient service that's why I will n Brought in my Sonic for its overdue oil change and as usual Bill took excellent care of me and my car. Quick and efficient service that's why I will never go to anyone other than Bill to take care of my car! More

Looking for a truck CROWN GMC had a wide range of trucks on the lot which was very convenient. After browsing the lot ourselves, we met Joe who helped us narrow our choic CROWN GMC had a wide range of trucks on the lot which was very convenient. After browsing the lot ourselves, we met Joe who helped us narrow our choices by explaining the different features of the trucks we were considering. Then we did the test drives and Joe showed many of the features he had talked about. More

24 hour test drive finalized the deal I was driving around and just looking at what was out there. I had no intention of buying a truck until the following week. However Joe found a truck I was driving around and just looking at what was out there. I had no intention of buying a truck until the following week. However Joe found a truck that was exactly what I was looking for and was priced lower then any other truck in its class. So when the manager gave me a 24hour test drive, I had time to fully look the truck over and decided to buy it. If the manager did not offer me the 24 hour test drive I probably wouldn't be writing this review. Joe did his job and got me interested in the truck and the 24 hour test drive finalized the deal. More

Superior Service since I stated working with Bill The experience is always pleasurable even though I know it is going to hit me in the wallet. Bill is always courteous, professional, and a pleasure to The experience is always pleasurable even though I know it is going to hit me in the wallet. Bill is always courteous, professional, and a pleasure to work with. He is forthcoming with prices so I don't get blindsided and calls promptly with any updates. More

Supperior Customer Service from Greg Berry I have submitted reviews previously in regard to Mr Berry. While I have some issues with the dealership sales team after my last car purchasing exper I have submitted reviews previously in regard to Mr Berry. While I have some issues with the dealership sales team after my last car purchasing experience, (I am however happy with my vehicle), I am never disappointed by the service I receive from Greg Barry. He is always a pleasure to work with and never makes me feel as if he is going to take advantage of me. In a world where people always seem to have a scheme he is a breath of fresh air. He treats me humanely and with consideration at all times and always fully explains my options. The world would be a nicer place with more of his attitude. More

Awesome Customer Service As a student I don't have a lot of free time. Dave Biagi went out of his way to get my car back to me in a short timespan. He was a great help! As a student I don't have a lot of free time. Dave Biagi went out of his way to get my car back to me in a short timespan. He was a great help! More

Buick was not shifting properly This is a written standing ovation thanking Dave Biagi for (Going the extra mile) We were having trouble with our Buick And it was around 6:30 pm a This is a written standing ovation thanking Dave Biagi for (Going the extra mile) We were having trouble with our Buick And it was around 6:30 pm and I knew the service department Closed at 7:00pm but when we pulled in at 6:45pm Dave met us and said not to worry he would take care of whatever we needed. We had a vehicle to drive and on our way by 7:00pm. But the best part was he made us feel comfortable about having the work done on our Buick More

Excellent customer service! I purchased a used 2012 Chevy Cruze a year ago from the Crown Hyundai dealership next door to Crown Buick GMC and I have been getting my car serviced I purchased a used 2012 Chevy Cruze a year ago from the Crown Hyundai dealership next door to Crown Buick GMC and I have been getting my car serviced at GMC ever since. I absolutely love my car and GMC keeps my car in great running condition. My wait time is generally an hour and my car is always returned spot free with the complimentary wash! Most recently I have had the pleasure of dealing with Dave Biagi. Initially we spoke about my concerns with my car and he addressed them with his expertise. My worries disappeared completely after speaking with him. We also had a personal conversation about the fact that we both grew up in the same part of Maryland (although he is a lot older than I am)! I will be back in a few months for regular maintenance and care for my Chevy! More