Crown Buick GMC

Terrain purchase the dealer made it easy and worked around my schedule to also offer convenience - I felt like the process was smooth and the dealer helped me maximize the dealer made it easy and worked around my schedule to also offer convenience - I felt like the process was smooth and the dealer helped me maximize my rebates More

Happy Car Owner While my car was in the service center for 12 days, due to the time it took to get the part, it was returned to me in perfect condition. I was also p While my car was in the service center for 12 days, due to the time it took to get the part, it was returned to me in perfect condition. I was also provided a loaner vehicle during this time. I am very happy with Mike Gregory in the service center, and I highly recommend him and Crown Automotive. More

Excellent Purchasing Experience. Eric Gerts was an excellent and experienced sales consultant. He was very knowledgeable with all makes and models. I will be recommending him to all m Eric Gerts was an excellent and experienced sales consultant. He was very knowledgeable with all makes and models. I will be recommending him to all my friends and family. We purchased a Buick Verano and love it. More

Cookies while you wait! Bill Hevel helped me out with a double recall repair on my Pontiac G6. He even made cookies for me while I waited for the repairs to be made. He sta Bill Hevel helped me out with a double recall repair on my Pontiac G6. He even made cookies for me while I waited for the repairs to be made. He stayed until almost 7 when the vehicle was finished instead of leaving when he got off at 6. He went above and beyond on a Friday night! - Pam B More

Trusted Service Had a list of concerns and each one was addressed with patience. Good communication and all efforts made to keep me on schedule. Great Service. Had a list of concerns and each one was addressed with patience. Good communication and all efforts made to keep me on schedule. Great Service. More

Easy Buy!!! Went looking for another car on the internet on Monday the 9th of Feb. Found it at Crown, in the "Used" lot. Sent an inquiry in and also applied for Went looking for another car on the internet on Monday the 9th of Feb. Found it at Crown, in the "Used" lot. Sent an inquiry in and also applied for financing. Got a call back about 11am from Tammy Wagner, wanting to know "when I could come in to see the car" I told her that if I came in, it would be to drive it away.... I explained I lived 40+ miles away, I had "reviewed" the car,(Carfax, Photo's and several on-line reviews). I also asked if my financing had gone through? Tammy said she would check and get back to me... Well the short of it is, Financing OK, Picked the car up the next morning, Tammy is AWESOME!, 90% of this done over the phone. She is one busy lady........but takes time for everyone of her customers... That takes talent.. I have worked on the customer care side of business for over 32 years. Tammy does it right. Crown does it right, from Management down. Highly recommend this dealership for Sales/Service More

Exceeded expectations!!! Purchased my "pre-owned" vehicle last week. Had a couple of problems with the the key remotes and a headlight. I also asked about the possiblility o Purchased my "pre-owned" vehicle last week. Had a couple of problems with the the key remotes and a headlight. I also asked about the possiblility of them balancing the front tires due to some shaking that occures when driving at highway speeds. Well, I was first met by the Service Manager then by Michael Gregory, Service Advisor. I apologize, I don't recall the Manager's name. These guys are GREAT. Michael not only assured me that everything would be taken care of. Everything was taken care of. Not only were the key remotes replaced, the tires rotated and balanced. A complete brake job done due to the condition they were in (I didn't even know about). One of the repairs took over night and I was provided a loaner, because I live about 40miles away. I have purchased new cars from dealers that haven't taken this type of care of the customer. I have nothing but praise for Crown. I have been on the Customer Care side of business for over 32 years. This organization has it right. From management down. They give their employees the knowledge and authority to take care of the customer. Whether it be in Sales or Service. They have a repeat customer here, on the first vist. Can't say enough about them. I was treated right from SALES through SERVICE. More

Exceeded Expectations On our way to St. Pete we had a problem with our 2008 Enclave. We were near Crown Buick. I called and had to leave a message. Bill Hevel called me bac On our way to St. Pete we had a problem with our 2008 Enclave. We were near Crown Buick. I called and had to leave a message. Bill Hevel called me back within 5 minutes. He told me to come right over. Bill greeted us and got the car right back. Brian Hartford analyzed the situation and had us back on the road in less than an hour. This was on Valentine's Saturday and my wife and I were still able to go have our day as planned. Great service. Great guys. Great experience. More

Great service! Brought my Impala in for recall issue and oil change. My car was ready to go 30 minutes quicker than estimated. Bill was fantastic to deal with and th Brought my Impala in for recall issue and oil change. My car was ready to go 30 minutes quicker than estimated. Bill was fantastic to deal with and the servise was great. More

Great Experience I will cut to the chase; my car buying experience at Crown GMC was excellent. My sales person, Eric Gerts, was friendly and helpful. He identified o I will cut to the chase; my car buying experience at Crown GMC was excellent. My sales person, Eric Gerts, was friendly and helpful. He identified our needs quickly and worked to get us out of the dealership within a few hours. I will definitely be a return customer. More