Crown Buick GMC

Awesome customer service I have brought my Enclave to Crown Automotime on a few occasions and each time was better than the last. Micheal Gregory has been my service person an I have brought my Enclave to Crown Automotime on a few occasions and each time was better than the last. Micheal Gregory has been my service person and always takes care of my car professionally. .he is personable and always tells me upfront before the work is done. I never wait more than 24 hours for an appointment. I highly recommend Crown auto and plan to buy my next car here from Tom. More

OUTSTANDING! Micheal Gregory provided my family and I with outstanding customer service. He went above and beyond to make sure we found the right car for myself an Micheal Gregory provided my family and I with outstanding customer service. He went above and beyond to make sure we found the right car for myself and my family. I hardly recommend him!! More

new 2014 Sierra...love it Bob Cowart at Crown GMC was great to work with. He made sure that everything with my new Sierra went very smooth and even stayed late to make sure t Bob Cowart at Crown GMC was great to work with. He made sure that everything with my new Sierra went very smooth and even stayed late to make sure that everything was perfect for me. Bob was very knowledgeable about each truck and the accessories on them. Thank to Mike Mathis also for making this deal a possibility. Bob and Mike both have checked with me to see how I like my truck after the purchase. I am very pleased that I came back to check Crown for my purchase. I definitely will start my process next time right here. Love the truck! More

Great service; performed as promised I first left message for my "other" dealership to call regarding a parts recall on 2010 Chev Impala. Receiving no return call, the next day I called C I first left message for my "other" dealership to call regarding a parts recall on 2010 Chev Impala. Receiving no return call, the next day I called Crown Buick in St Pete, and left message. Mark returned my call soon after I left the message. My car was serviced that same day. The service I received from Mark and Bill Hevel was fast, friendly and professional. My car was ready when they said it would be, and I even received a free car wash! More

Excellent My new car was involved in an accident. My estimator Michelle Tripped was very thorough and explained everything in writing that would be done to my c My new car was involved in an accident. My estimator Michelle Tripped was very thorough and explained everything in writing that would be done to my car. When I returned to pick it up, everything was properly done and the parts that I asked to keep were there waiting for me as well. More

Recent visit I had been waiting on a call to have a recall part replaced on my car since June. I walked in and was handed over to Bill Hevel. I explained the s I had been waiting on a call to have a recall part replaced on my car since June. I walked in and was handed over to Bill Hevel. I explained the situation to him regarding the recall. I also told him how long I had been waiting. Bill was not amused. He immediately got on the phone and started making calls regarding the parts that were on recall for my car. Within half an hour, he had located the part for me and consulted with me on what would work best with my schedule. When I dropped the car of the next afternoon to have the repairs done, he had already prepared the paperwork and was ready for me to drop the car off and go on my way. Bill is an extremely nice guy who knows how to make things happen. I was very appreciative of the extra steps he took to make sure that I was taken care of in this encounter. Thanks Bill. More

Service Department I was greeted by Ali Mateo in a friendly professional manor. Mr. Mateo filled out all necessary papers for the work to be done. He gave a clear expla I was greeted by Ali Mateo in a friendly professional manor. Mr. Mateo filled out all necessary papers for the work to be done. He gave a clear explanation of the procedure. Both Ali Mateo and Bill Hevel were competent, answered all of my questions, They were polite, and well spoken. Work was done in the estimated time. Additional parts are on order. Mr Hevel assured me the car safety was not in question. Parts should be received soon and he will contact me upon their arrival. More

Technical problem on my 2013 Acadia I was welcomed by M. Bill Hevel who treated me as a family member, even though i was a canadian tourist. I was tken in charge by a very competent a I was welcomed by M. Bill Hevel who treated me as a family member, even though i was a canadian tourist. I was tken in charge by a very competent and professionnal team which turned my nightmare into a pleasant adventure.. The environment is also outstanding! More

recall I went in for a recal item. they got me right on no hassles no problems. they are very nice and easy to work with. i will be buying soon and crown wil I went in for a recal item. they got me right on no hassles no problems. they are very nice and easy to work with. i will be buying soon and crown will be the first place i go. More

Customer Service Bill Hevel, the recall service adviser, is an asset to Crown Buick GMC. He is professional and friendly. Customer service and satisfaction means alo Bill Hevel, the recall service adviser, is an asset to Crown Buick GMC. He is professional and friendly. Customer service and satisfaction means alot. I walked out of there with my car questions answered. Thanks Bill More