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Crown Buick GMC
St. Petersburg, FL
3,707 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,707 Reviews of Crown Buick GMC
March 23, 2014
The entire team was friendly, courteous and respectful. Jeff Harrington did a great job taking care of the process. I was provided alternative transportation while my new GMC Sierra was prepped. Adam expla Jeff Harrington did a great job taking care of the process. I was provided alternative transportation while my new GMC Sierra was prepped. Adam explained the add-on options well and was a pleasure to work with during the paperwork process. I would recommend this dealership to everyone looking for a low-stress buying experience. More
by bjardine9
Employees Worked With
Adam McRae - Business Manager, Mike Mathis, Jeff Harrington
March 23, 2014
One of the most positive sales experiences I have ever had. Tammy Wagner was very friendly and courteous. My only complaint would be she is always so busy sometimes she is tough to get a hold of, but that had. Tammy Wagner was very friendly and courteous. My only complaint would be she is always so busy sometimes she is tough to get a hold of, but that is understandable as she is only one person. I felt a little mis-led by the internet price advertising on the vehicle and paid more than I would have expected/liked. Did not receive much of a discount off of list so I am hoping I received a fair price. It is a beautiful truck and have few complaints thus far. Hoping the truck is trouble free for years to come. Again, very happy with my experience with Tammy Wagner, would not describe as an excellent sales person but rather a excellent and true person. More
by marinetech2176
Employees Worked With
Tammy Wagner
March 22, 2014
Tom was very easy to work with. He made the car buying experience very easy. It was refreshing to deal with a car salesman and a dealership that was friendly and considerate. Not once during the whole e experience very easy. It was refreshing to deal with a car salesman and a dealership that was friendly and considerate. Not once during the whole experience did I feel like I was being "pushed or rushed". You are treated more like a friend the a customer by the entire staff, salesman and finance manager. I will be going back to this dealership for my future vehicle purchases. Thank you for a pleasurable car buying experience. -H. Riordan More
by Hootie0828
Employees Worked With
Tom Chenel
March 14, 2014
I had a noise issue on my 2014 GMC Terrian Denali and first took it to another GMC dealer in Manatee County who said the car had no problem. Craig Blacklidge and Mark Russet are now working directly wit first took it to another GMC dealer in Manatee County who said the car had no problem. Craig Blacklidge and Mark Russet are now working directly with the factory to resolve the problem. That is top level service and you know that the dealer is working with you to insure you have top level of satisification. Great dealership. John Connor Lakewood Ranch, FL More
by John1944
Employees Worked With
Craig Blacklidge, Jeff Harrington, Mark Ruset
March 07, 2014
We have had a horrible experience with Crown GMC. We can never get anyone to call us back or keep their word - esp after we purchased our new car. From having our brand new car in service for OVER 5 hours, never get anyone to call us back or keep their word - esp after we purchased our new car. From having our brand new car in service for OVER 5 hours, to not receiving a gift card we were promised and then not to mention the paperwork was terribly wrong when we went to sign it - all these were minor issues compared to the fact that the dealership did NOT send the payoff in for our trade in and has caused HUGE issues with our bank and credit. The check for our bank was sitting on a desk in the dealership and had not left until we called to find out why. I don't know what the issue is at this dealership but there is obviously no care for quality customer care. I have bought tons of cars and this is by far the worst we have been treated. BEWARE. I am still dealing with getting my old car paid off and its OVER a month later. HORRIBLE More
by phdfsu
Employees Worked With
Craig Blacklidge, Gary Cole
March 04, 2014
Jeff Harrington provided exceptional service to me today at Crown GMC. I would say Jeff provided exceptional service (exceeds all expectations) and would give him the highest rating allowed. M. E. Clas at Crown GMC. I would say Jeff provided exceptional service (exceeds all expectations) and would give him the highest rating allowed. M. E. Clasgens More
by hammermc
Employees Worked With
Jeff Harrington, Jeff Harrington
February 20, 2014
Crown GMC is an excellent dealer for both sales and service. I have used this dealership for the past 10 years and have always had a good experience. Greg Berry is my service advisor, who I find, is service. I have used this dealership for the past 10 years and have always had a good experience. Greg Berry is my service advisor, who I find, is very knowledgeable, friendly and good to work with. My car is ready when stated and is also washed and ready to go. More
by jdelv
Employees Worked With
Greg Berry
February 20, 2014
It took some time to find a dealer service center worthy to have our Saturn Serviced. Crowne treats us like our Saturn of Saint Petersburg did. Just had the 2001 L200 Timing chain and gears repaired. The to have our Saturn Serviced. Crowne treats us like our Saturn of Saint Petersburg did. Just had the 2001 L200 Timing chain and gears repaired. They did a Great job at a reasonable price. I will be bringing our 2005 Saturn VUE in for service next. Special thanks to James Kober for the no nonsense approach to getting the job done! More
by freybergers
Employees Worked With
James Kober
February 20, 2014
Service was great and on time. Greg is very polite and helpful. Knows us when we walk in. When we have a problem , little or big , we can count on him to get it solved. helpful. Knows us when we walk in. When we have a problem , little or big , we can count on him to get it solved. More
by ladybewatcher39
Employees Worked With
Greg Berry, Greg Berry
January 29, 2014
I went in around 2 p.m. and left at 8 p.m. driving my new GMC. I was given the full blue book trade in value of my used GMC without any haggling. Marcy asked what I wanted then delivered without pressuring GMC. I was given the full blue book trade in value of my used GMC without any haggling. Marcy asked what I wanted then delivered without pressuring me. One of the most pleasant automobile buying experiences. More
by Sieversb
Employees Worked With
Marcy Kaigler
