Crown Buick GMC

Bill Hevel was my service rep. He was courteous, knowledgeable and handle my service needs quickly and efficiently! Nice clean facility, great job on my Encore. knowledgeable and handle my service needs quickly and efficiently! Nice clean facility, great job on my Encore. More

Once again, Bill Hevel came through for me. I purchased a 2019 Chevrolet Malibu thinking the cars only a year old, what could go wrong? It had 37,000 miles on it, so the warranty was off it. Sure enough, my 2019 Chevrolet Malibu thinking the cars only a year old, what could go wrong? It had 37,000 miles on it, so the warranty was off it. Sure enough, my luck, I found that when I put the car in Park, it didn't register with the shifter. I couldn't turn the car off and kept getting the message that I had to shift to Park. I read up on this and found that GM vehicles, Malibu in particular have this issue and have had it since 2016. Why hasn't GM fixed this??? Getting to the point, I took the car to Crown Buick GMC, and Bill took care of me. He had them put in a "harness" that was supposed to fix the problem. He kept the cost down for me. Unfortunately, just over a month later, the same problem started up again. I called Bill and he told me that the parts for the shifter were on back order and had no idea when they would get any. I spent a lot of sleepless nights wondering what I was going to do about the car. I couldn't drive it if I couldn't turn it off and lock it. He told me he would see what he could find. I got a call from him a few days later and he told me that they located a part for me, but wasn't sure if they would give it to him. Finally, he called me and set up an appointment!! The part came through!! I took the car in the next day and it is fixed with full warranty! Bill also gave me a $75 credit for the previous fix that didn't work! I am happy with my car again and a big shout out to Bill Hevel for making that happen! More

I love my new Enclave! Jeff was super friendly and informative. He helped me to make a great decision! I was also impressed with the follow up not only from Jeff but from the dealership as well. Defin informative. He helped me to make a great decision! I was also impressed with the follow up not only from Jeff but from the dealership as well. Definitely recommend Crown Buick.. Thank you! More

If your in the market for a GMC go see Anthony Constantinople I probably got the best deal in a Denali 2500HD in the entire state of Florida. On top of them having the best hands down service depa Constantinople I probably got the best deal in a Denali 2500HD in the entire state of Florida. On top of them having the best hands down service department. More

Dorothea Pack nos atendió súper bien , nos brindó toda la información necesaria y aclaro nuestras dudas , gracias por este domingo Gracias ☺, complacidos 100% 100^ tan you for our New truck. información necesaria y aclaro nuestras dudas , gracias por este domingo Gracias ☺, complacidos 100% 100^ tan you for our New truck. More

Dorothea Pack was very patient with me in purchasing my vehicle. Very accommodating, knowledgeable as well as personable. Thank for my 7th Buick Enclave. Please check her out vehicle. Very accommodating, knowledgeable as well as personable. Thank for my 7th Buick Enclave. Please check her out More

Anthony Crevello provided excellent customer service. He was professional & knowledgeable about my new truck purchase. Jason Crooks located and delivered my truck quickly. 100% satisfied with my experience was professional & knowledgeable about my new truck purchase. Jason Crooks located and delivered my truck quickly. 100% satisfied with my experience at Crown Buick GMC. More