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1,095 Reviews of Crown Buick GMC - Service Center
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November 15, 2023
When I drove up, Kwanzaa Washington greeted me, and when I called, she answered my questions she scheduled me, and when I went to leave, she wasn’t even helping me, but recognize my name, and asked me when I called, she answered my questions she scheduled me, and when I went to leave, she wasn’t even helping me, but recognize my name, and asked me how I was doing. She’s an excellent professional employee More
by JAN_SAVOIE
Verified CustomerEmployees Worked With
November 15, 2023
Brought my 2023 Yukon Denali to get an oil change & my tires rotated. I also had a rattle in my passenger back door. Came in on Wednesday morning and by Saturday I had not heard anything. A service guy tires rotated. I also had a rattle in my passenger back door. Came in on Wednesday morning and by Saturday I had not heard anything. A service guy called me back to say they haven’t looked at it. They did say 2-3 days. Monday morning Christopher called and said it was ready.. Weird…poor communication. If you are backed up and don’t have adequate staff, let me keep my car and let me know when it’s coming up in line… More
by LOBABIN
November 15, 2023
Everybody was so kind. I was informed every step of the way. Everyone was very professional. I was informed every step of the way. Everyone was very professional. More
by NITACOLLINS81
November 13, 2023
Car is ready when promised, friendly staff, nice waiting area for service and clean facility. area for service and clean facility. More
by killiekat
Employees Worked With
November 10, 2023
My salesman Kimble went above and beyond to make sure buying my car was quick and easy. Service was great! buying my car was quick and easy. Service was great! More
by JESS
Employees Worked With
November 10, 2023
Amazing service as usual! I am always taken care of and treated like family when I bring my vehicle in for service! I am always taken care of and treated like family when I bring my vehicle in for service! More
by SWRIGHT11
Employees Worked With
November 10, 2023
When we arrive we're greeted. Then asked how may help you. Kyle was so respectful, helpful, caring and professional. I love Crown, they're always respectful and knowledgeable. Th Then asked how may help you. Kyle was so respectful, helpful, caring and professional. I love Crown, they're always respectful and knowledgeable. The service is siperb❤️❤️ More
by VONNIE
Employees Worked With
Kyle
November 10, 2023
My low tire light was on so I took my car in to have it checked. The fast and friendly guy found a sharp metal piece stuck in my tire and told me it could not be fixed. A replacement tire was available and checked. The fast and friendly guy found a sharp metal piece stuck in my tire and told me it could not be fixed. A replacement tire was available and I agreed to leave my car overnight until a time that I could be worked in. A cheerful woman gave me a ride. Much to my surprise I received a call about an hour later that my car was ready and they were picking me back up. They had a cancellation and we’re able to work me in!! My warranty covered and I was on my way! I’ve been driving for over 50 years and Crown has the best service/repair I’ve ever experienced. More
by BARBYN
Employees Worked With
