Crown Buick GMC - Service Center

Made an appointment for a front end alignment and suspension check. I was told I would be given a loaner car to use upon arrival I was told there was nothing stating that in the system. I was told th suspension check. I was told I would be given a loaner car to use upon arrival I was told there was nothing stating that in the system. I was told they had a 3-4 day backlog and couldn't promise I would get my truck back the same day. After it was at the dealership for an hour or so, I check the map thru the my gmc app and saw my truck was park at a house for over forty five minutes, which turned out to be where the technician lived. I went to the dealership and questioned it. I was told the tech had to take it for a test drive and didn't seem like a big deal. Pretty much acted like this was a normal in the service department. More

Very professional and work done fast. Also courtesy driver delivered me home at no cost. Also courtesy driver delivered me home at no cost. More

Can’t say enough! From scheduling the appointment to dropping it off to picking it up. Smooth! Great people, great service, highly recommend!! From scheduling the appointment to dropping it off to picking it up. Smooth! Great people, great service, highly recommend!! More

Great service - friendly staff - always fixed your vehicle right the first time.. Any issues is resolved quickly vehicle right the first time.. Any issues is resolved quickly More

I truly enjoy coming to this dealership. Each experience is always different, yet extraordinary. They are a great team, who take the time to ensure they are meeting all expectations as well Each experience is always different, yet extraordinary. They are a great team, who take the time to ensure they are meeting all expectations as well as giving expedited and quality services. I am grateful for the customer service experience. Kyle Kennedy and the team, AWESOME! More

I truly enjoy coming to this dealership. Each experience is always different, yet extraordinary. They are a great team, who take the time to ensure they are meeting all expectations as well Each experience is always different, yet extraordinary. They are a great team, who take the time to ensure they are meeting all expectations as well as giving expedited and quality services. I am grateful for the customer service experience. Kyle Kennedy and the team, AWESOME! More

Not dealership but equipment problem. A/C fixed twice. $1400 early on. $2400 last year. Same problem this year. Estimated $2800 to fix. I have declined to fix same problem twice in two ye A/C fixed twice. $1400 early on. $2400 last year. Same problem this year. Estimated $2800 to fix. I have declined to fix same problem twice in two years. Cost me $200 for the diagnosis this year. I’m not happy. You would be too. What do you say?????? I’ll be waiting for your response. More

I had a good experience and good service. The service advisor was very pleasant to deal with. The service advisor was very pleasant to deal with. More

The service department did a fantastic job on my Enclave! They even returned it early!! They even returned it early!! More

Thank you for providing great service keep up the good work. Your team is the best. work. Your team is the best. More