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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,131 Reviews

1,131 Reviews of Crown Buick GMC - Service Center

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November 13, 2023

Car is ready when promised, friendly staff, nice waiting area for service and clean facility. More

by killiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your positive experience! We're pleased to hear that you had a good experience with us. We appreciate your feedback and look forward to serving you again. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 11, 2023

Took my car as scheduled, performed the promised services, returned car in good condition. Very satisfied. More

by LEEWRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t take roll of the people I spoke to.
November 10, 2023

When we arrive we're greeted. Then asked how may help you. Kyle was so respectful, helpful, caring and professional. I love Crown, they're always respectful and knowledgeable. Th More

by VONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
November 10, 2023

My salesman Kimble went above and beyond to make sure buying my car was quick and easy. Service was great! More

by JESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimble Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

My low tire light was on so I took my car in to have it checked. The fast and friendly guy found a sharp metal piece stuck in my tire and told me it could not be fixed. A replacement tire was available and More

by BARBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Amazing service as usual! I am always taken care of and treated like family when I bring my vehicle in for service! More

by SWRIGHT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Service was GREAT! We can always depend on you for good service and good pricing. Thank you for being there for us . Bobbie Melan More

by BMELAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Having a second car from crowne has not been good air condition issues and the breaks are squeaking More

by lstreet25
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kaitlyn
Dec 07, 2023 -

Crown Buick GMC responded

I'm truly sorry to hear about the issues you're experiencing with your second vehicle from us. Air conditioning problems and squeaking brakes can be really frustrating. We want both your cars to perform flawlessly, so I'd like to get these concerns sorted out for you. If you could bring the car in at your earliest convenience, our team will thoroughly inspect and address these issues promptly. Your satisfaction is essential to us, and we're committed to ensuring both your vehicles run smoothly. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 08, 2023

Crown Buick Collision Did a wonderful job repairing my Terrain after a major accident. We had excellent communication and progress reports on my repairs, and they worked with me to make make sure the work More

by Scott Wexler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Melancon
November 06, 2023

Everyone was very courteous when I checked in my vehicle. They were finished my repair within 45 minutes and the price was cheaper than I expected. I will continue to bring my vehicle here for service. More

by ATURKLSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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