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Crown Cadillac
Watchung, NJ
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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281 Reviews of Crown Cadillac
June 30, 2025
Angela, Elaine, Freddy, John and Dane are good people who make you feel so comfortable and welcome at this dealership. It's bad when good people works at a place that changed and treat customers dollars who make you feel so comfortable and welcome at this dealership. It's bad when good people works at a place that changed and treat customers dollars and not like a family. I've been dealing with Crown Cadillac for over 10 years. I purchased 3 vehicles and was treated like family. Now with new management or ownership it's different. The prices & charges for services are ridiculous. They charge you to tell you what the problem is with your vehicle now. They don't even send you coupons for service discounts , why is that, because it's not about helping the customer it's about fitting their pockets. I'm done with Crown Cadillac and I will tell all my friends to go elsewhere. I just will miss the good people that do work there who treat the customer as people ,friends and family. I will miss guys , Freddy ,John, Angela, Elaine and you Dane , God bless you all . More
by mrnyke4
Employees Worked With
Dane, Angela, and Elaine all 5 stars, John OCarroll, Freddy Baez, Craig Sussner
May 07, 2025
Had my car serviced on 4/15. Dane was fabulous as was Angela. Crown is never a disappointment. Dane was fabulous as was Angela. Crown is never a disappointment. More
by thenursebetty@gmail.com
Employees Worked With
I normally deal with Freddy but he was off and Dane navigated the process and he was great.
April 05, 2025
Services are excellent, 7500 mile service was completed in a timely manner. The car was returned looking brand new! I will continue to have all services accomplished at Crown Cadillac. Besides being profes in a timely manner. The car was returned looking brand new! I will continue to have all services accomplished at Crown Cadillac. Besides being professional, everyone is personable and friendly. More
by Bill
Employees Worked With
Angela, Mauro Digiuseppe, Freddy Baez
March 26, 2025
I have always had a great experience with Crown Cadillac. Freddy and the entire staff are highly skilled and professional. I recommend Crown Cadillac to anyone who is looking for a great team of professional Freddy and the entire staff are highly skilled and professional. I recommend Crown Cadillac to anyone who is looking for a great team of professionals. More
by Darren Small
Employees Worked With
Freddy Baez
March 02, 2025
I had an incredible experience at Crown Cadillac in Watchung. I visited three different Crown dealerships while searching for my new Cadillac Lyriq, and this one was by far the best. Kevin and the e Watchung. I visited three different Crown dealerships while searching for my new Cadillac Lyriq, and this one was by far the best. Kevin and the entire team made the process smooth, stress-free, and actually enjoyable. They were knowledgeable, upfront, and never made me feel pressured. Kevin took the time to walk me through everything, making sure I understood all the features of the Lyriq and felt confident in my purchase. From start to finish, the service here was top-notch. If you’re looking for a Cadillac, go to Crown Cadillac in Watchung and ask for Kevin. 5 star experience from start to finish. To the whole team - THANK YOU for all you did for me. Love my car. Best, Tom Ciccarone More
by tom@tomcicc.com
Employees Worked With
Kevin Bachorik
