Crown Cadillac

We were assisted by Peter Labada who was knowledgeable and very easy to deal with. and very easy to deal with. More

Bought car from Crown, they have difficulty getting necessary parts for my car from GM. I have been getting the impression they no longer want my business. necessary parts for my car from GM. I have been getting the impression they no longer want my business. More

Shauna and her manager did a fantastic job! We appreciate their professionalism and helpfulness! The finance guy Steve was great too! We appreciate their professionalism and helpfulness! The finance guy Steve was great too! More

Great customer service. Keeps customer abreast of current progress, plus possible issues in near future. Keeps customer abreast of current progress, plus possible issues in near future. More

Freddy in the service department is the best. He makes every visit easy and convenient. I will not take our Cadillac anywhere else for service. He makes every visit easy and convenient. I will not take our Cadillac anywhere else for service. More

My service person was John and his attention my issues were resolved in the time he estimated were resolved in the time he estimated More

We had an outstanding experience while shopping and buying at Crown Cadillac. Mr. Martinez, who is the manager, as well as our sales person, Cynthia, went above and beyond our high expectations when it buying at Crown Cadillac. Mr. Martinez, who is the manager, as well as our sales person, Cynthia, went above and beyond our high expectations when it came to handling the sale and the business of it.. More

I was in difficult position with current lease, crown helped me out of it and gave me a fair deal on xt6 2025. helped me out of it and gave me a fair deal on xt6 2025. More

Terrible experience with Crown Cadillac, New Jersey. I bought a brand-new 2026 Escalade ESV (approx. $130,000). On Dec 15, 2025, I was charged for an engine oil service that was not done, overcharged be I bought a brand-new 2026 Escalade ESV (approx. $130,000). On Dec 15, 2025, I was charged for an engine oil service that was not done, overcharged beyond the selling documents, and not provided proper paperwork. I was quoted 6.99% APR, but the bank charged 7.32% and confirmed the change came from the dealership. They focus on new customers during sales, not on existing customers. I returned on Jan 28, 2026 for engine and suspension issues—again, nothing was fixed. I recommend all customers stay away from this dealership. This review is to help others avoid the same experience. More

Quick and friendly service, no complaints! Will come back again ! Newly renovated showroom looks great Will come back again ! Newly renovated showroom looks great More