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Crown Chrysler Dodge Jeep RAM Fiat - Service Center

Chattanooga, TN

4.8
638 Lifetime Reviews Review Dealership

640 Reviews of Crown Chrysler Dodge Jeep RAM Fiat - Service Center

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April 10, 2021

"The staff is always very friendly and helpful. Would..."

- derickpbrown

The staff is always very friendly and helpful. Would recommend Crown to anyone looking for service or a new car. Great place to do business with

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Recommend Dealer
Yes
April 08, 2021

"Brought my new Jeep Gladiator in to have diamond coat..."

- takellerman

Brought my new Jeep Gladiator in to have diamond coat applied. Dusty took care of everything, he told me how long it would take and asked if I had a ride so I wouldn’t have to sit in the waiting room for four hours. When my Jeep was ready Dusty called to let me know. Had a great experience, Dusty was very friendly and efficient. I am totally happy that I chose Crown for my new Jeep!

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Yes
Employees Worked With
April 08, 2021

"I went for an oil change and the customer service that..."

- n.jenkins1990

I went for an oil change and the customer service that Cody gave was great! We will continue to come see Cody at Crown for oil changes and tire rotations!

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Recommend Dealer
Yes
Employees Worked With
April 02, 2021

"Cody has amazing customer relations, a whitty..."

- Syd

Cody has amazing customer relations, a whitty personality, and answered all of my questions thoroughly. It is rare to find someone that trustworthy when it comes to cars!

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Yes
Employees Worked With
Apr 06, 2021 -

Crown Chrysler Dodge Jeep RAM Fiat responded

Syd, Thank you for leaving Cody this wonderful review! He will be honored by your very kind words and to know how confident you are in his efforts. We wish you the safest of travels. Please do not hesitate to let us know how Cody and the team may serve you again!

April 01, 2021

"Took my Jeep Gladiator in for updates and was met by..."

- Ron

Took my Jeep Gladiator in for updates and was met by Colin Mooney. He looked up what was due for my Jeep and gave me a rough idea how long it would take since I was waiting at dealership. He came back and gave me an update on progress. The estimate was around two hours but I was finished and on my way in about one hour. Thanks to the entire crew.

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Yes
Employees Worked With
April 01, 2021

"I came in the other day and Cody was my advisor. He made..."

- Christian21h

I came in the other day and Cody was my advisor. He made my time at the dealership very tolerable. He kept me updated and was very knowledgeable! I have had a lot of advisers at this location and he was by far the best!

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Yes
Employees Worked With
Apr 06, 2021 -

Crown Chrysler Dodge Jeep RAM Fiat responded

Christian, Thank you for leaving Cody this 5-star review! We are delighted to know that he took great care of you and ensured that your visit was as seamless as possible! He will be honored by your very kind words. Please drive safely, and do not hesitate to let us know if there is ever anything more that he or the team may help you with!

March 31, 2021

"fantastic service from Cody. I highly recommend him to..."

- lbrown

fantastic service from Cody. I highly recommend him to any one. fast and very up front and friendly. send anyone you know to him for service

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Crown Chrysler Dodge Jeep RAM Fiat responded

Thank you for leaving Cody this positive review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. He will be proud to have earned your kind recommendation. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

March 29, 2021

"Cody is always so helpful with scheduling the services I..."

- Sweeney_erika

Cody is always so helpful with scheduling the services I need for my Jeep! He’s always willing to answer all of my questions and makes it super easy. Thanks Cody!

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Recommend Dealer
Yes
Employees Worked With
Mar 31, 2021 -

Crown Chrysler Dodge Jeep RAM Fiat responded

Erika, Thank you for leaving Cody this 5-star review! We are pleased that he could consistently be of assistance to you and get your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 27, 2021

"We’re scheduled to go out of town and had a 8:30 am appt..."

- JHill

We’re scheduled to go out of town and had a 8:30 am appt for our truck to have an oil change and tire rotation; they stripped one lugnut, called an auto parts store to get supplies to fix, FOUR hours later we are told the store doesn’t have the part so we have to have them put that tire on w only 4 nuts holding it on, and a repair that has to be dealt w another day. Shouldn’t have brought it in. Now we are late for an out of town appointment and we have to pay for a repair that wasn’t necessary. I will never bring my truck here again and when we look to replace this truck(which we are going to do within a year) it won’t be here. Wasted time and wasted money and I don’t have either to burn. Only positive; Charley was apologetic and friendly.

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Recommend Dealer
No
Employees Worked With
March 22, 2021

"Very friendly and got me taken care when I came in and..."

- lontissaj

Very friendly and got me taken care when I came in and was very pleased with services. Greeted the moment I drove up and ready to service.

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Yes
Employees Worked With
Mar 22, 2021 -

Crown Chrysler Dodge Jeep RAM Fiat responded

It is important our customers feel completely satisfied with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

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