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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

April 06, 2022

Terry Robey was an awesome salesman. He helped us find exactly what me and my husband wanted. I totally recommend going there to get a vehicle. We are so happy with our purchase! More

by Kb2855@outlook.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey, Lee Johnson, Jeremy Brown
Apr 07, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving us this wonderful review and recommendation! We are so glad that Terry took great care of you and your husband and made your experience with us an all-around success! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 05, 2022

Our Salesman (Gabe) was great but the used car manager (Brandon) was horrible. The way Brandon treated myself and my son while shopping for his first ever car will probably keep me from ever buying a used More

by JF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Johnson, Ken Nichols, Brandon Loftin, Gabe Jones
Apr 08, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jafields, We appreciate your review and apologize if you felt that Brandon didn’t serve you appropriately. The vehicle you were interested in was still in our shop, and as a result, Brandon was not able to give you a price on it as we did not yet know the cost of the repairs. I understand that Brandon relayed this to you, and you left. However, since then, you and I have spoken, and you were provided with the price of the vehicle including a discount. We called you when the vehicle was ready to test drive, but you failed to show up for two scheduled appointments, so we sold the vehicle to another customer. If you are still looking for a vehicle, we’d be happy to assist. Ken Nichols, General Manager

Apr 08, 2022 -

JF responded

Actually Brandon did give us a price while the vehicle was still in the shop and attempted to pressure us into buying the vehicle that night without even being able to test drive it. Your salesman did call when the vehicle was out of the shop but you are mistaken that we didn’t show up for two scheduled appointments. We never made any appointments to come back.

April 05, 2022

Johnny Pike did an outstanding job answering questions and is very knowledgeable about the products he sells. I would recommend him highly to friends and family. He is a very pleasant and personable young More

by tdrapach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Johnson, Kenny Reagan, Johnny Pike
Apr 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving Johnny this wonderful review and recommendation! He will be honored to hear of your kind words and to know that you deeply valued his service. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

April 05, 2022

Gabe Jones was very knowledgable and helpful. I recommend this dealership and will definitely include them on the short-list the next time I'm in the market to buy a vehicle. More

by Joshua B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Jones
Apr 07, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Joshua, Thank you so much for your wonderful review and recommendation! We are so glad that Gabe provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

April 04, 2022

the customer service was wonderful. Caroline was very patient and helpful with our needs would highly recommend More

by Horrorconcepts78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Chambers
Apr 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! We are so glad that Caroline provided you with top-notch service! We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with!

April 04, 2022

This is a good place to purchase a vehicle! Gabe was helping me with the Mazda mitata. We did not purchase the car due to safety features. I will most certainly come back! More

by Dakota Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Jones
Apr 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dakota, Thank you for your positive review! We are honored that you took the time to visit us, and we are so glad that Gabe took great care of you throughout your visit. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 04, 2022

Very helpful. Knowledgeable staff. Honest, up front and open about pricing. I would buy here again! More

by andrewbird70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Johnson, Gabe Jones
Apr 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Andrew, Thank you for your 5-star rating! We are so appreciative of the opportunity to work with you, and we are delighted that our team could provide you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

April 04, 2022

Kind, courteous, hard working. Worked hard to get my warranty company to cover everything they were supposed to when they tried to weasel out of my coverage. More

by Jrkutta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gagnon
Apr 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 03, 2022

Our most recent visit to Crown for a scheduled maintenance interval for my wife's car would be what I would qualify as "textbook perfect". Brittany Schultz immediately greatest us, was super frien More

by Prion Fawkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
Apr 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing the positive experience you had with Brittany! Providing quality and efficient service is so important to us, and we are pleased that her efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 31, 2022

I love going to the dealership the the people are always very friendly very helpful and always on top of what ever concern that you may have thk a lot More

by wynne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry, Dusty Angland, Bridgette Davis, Brittany Shultz
Mar 31, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We are happy to hear that our team consistently provides you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Jun 20, 2022 -

wynne1 responded

I give a big thanks to to service team very very nice group of ladies Brittany,Charly and Bridgette for always being nice and on top of the game 💯

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