Crown Chrysler Dodge Jeep Ram of Chattanooga

Very poor Customer Service! We have left voicemails, text messages, online chatt, over several days requesting a return call with information regarding repairs on our Jeep. No response. Our Jeep has been at messages, online chatt, over several days requesting a return call with information regarding repairs on our Jeep. No response. Our Jeep has been at their service center for over a week. How difficult is it to pick up a phone to give daily updates to customers??? WHAT DO WE NEED TO DO TO GET A RETURN PHONE CALL?? WE DO NOT RECOMMEND THIS SERVICE CENTER TO ANYONE. If a telephone is too difficult to use then why should i trust them with repairs?? More

We purchased a 2021 Jeep Gladiator this week. Our salesman, Trever Turner, was very helpful. Not only was he very knowledgeable about the Jeep, he was very personable and made us feel at ease with th salesman, Trever Turner, was very helpful. Not only was he very knowledgeable about the Jeep, he was very personable and made us feel at ease with the purchase and the choice of vehicles we made. We would recommend Crown to anyone who is in the market for a new or used vehicle. We are enjoying the Jeep very much, especially with the recent weather we have had. Thank you Trevor Turner! More

We enjoyed buying a vehicle from this dealership. Everyone was courteous and our salesman was very knowledgeable about the vehicles we were looking at. I don’t like spending money, but if I need anot Everyone was courteous and our salesman was very knowledgeable about the vehicles we were looking at. I don’t like spending money, but if I need another vehicle, I’ll definitely look Gabriel up at Crown Chrysler Dodge. More

The process was excellent from start to finish. This dealership knows how to do things right dealership knows how to do things right More

Aross the board he was awesome. Friendly and Aross the board he was awesome. Friendly and informative,quick. A great experience I would be happy to go back again and suggest to other people to g Aross the board he was awesome. Friendly and informative,quick. A great experience I would be happy to go back again and suggest to other people to go there as well! More

Bridgette Davis kept us alerted on the exceptionally long delivery (over three months) of our Jeep replacement rear axle, and offered any assistance she could add while we were down one vehicle. Crown has b delivery (over three months) of our Jeep replacement rear axle, and offered any assistance she could add while we were down one vehicle. Crown has been a great dealership to work with for decades, and we have no intent to change. Thanks, folks !!! More

Caroline was very helpful ! She answered all our questions was very knowledgeable. We were excited to work with her . questions was very knowledgeable. We were excited to work with her . More

The salesmen and finance guys were not pushy at all, and very courteous. They stayed over 4-5 hours after they were supposed to get off to complete the purchase of my truck. very courteous. They stayed over 4-5 hours after they were supposed to get off to complete the purchase of my truck. More

Charly Gentry was a pleasure to work with. After resolving a non-functioning telephone number problem, communications were timely and appropriate. resolving a non-functioning telephone number problem, communications were timely and appropriate. More

Service was great… personnel friendly and service was quick! No issues .. I would recommend this dealership. quick! No issues .. I would recommend this dealership. More