Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
June 27, 2021
Terry was very helpful, knowledgeable, and honest! It was a pleasure doing business with Terry and Lee Johnson (The floor manager). We will definitely do business here again in the future. Thank you both a pleasure doing business with Terry and Lee Johnson (The floor manager). We will definitely do business here again in the future. Thank you both! More
by Steve Smith
Employees Worked With
Terry Robey
June 27, 2021
Thomas D was easy to work with - knowledgeable about what we needed to have done. Work was completed on time. Very Helpful!! we needed to have done. Work was completed on time. Very Helpful!! More
by doug_ cart
Employees Worked With
Thomas D is on the service order as Adviser he is the only person I worked with on this visit.
June 26, 2021
Terry Robey and Lee Johnson were extremely helpful, knowledgeable and easy to work with. It was a pleasure doing business with them. Will definitely do business with Crown Chattanooga again in the futu knowledgeable and easy to work with. It was a pleasure doing business with them. Will definitely do business with Crown Chattanooga again in the future. More
by esmith
Employees Worked With
Terry Robey, Lee Johnson
June 26, 2021
I was able to schedule a service appointment by phone for a Wednesday. As luck would have it, there were 40 service calls scheduled that day, which would have meant several hours before anyone could work on a Wednesday. As luck would have it, there were 40 service calls scheduled that day, which would have meant several hours before anyone could work on my blind spot sensor on my fiat Spyder. Fortunately, Colin helped me reschedule on a lighter day. As such,I was able to get the necessary repairs in less than 90 minutes. So, I appreciate the efforts to cut down on my wait time and the flexibility to reschedule. My only criticism is that I was told by one service rep that I could simply turn the sensor on myself. That simply was not the case; because, the technicians/mechanics have to use software to turn on the sensor. It. It didn’t seem like the service operators/schedulers had very much useful information about Fiats, in general. More
by Elmo Brother
Employees Worked With
Colin
