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Crown Chrysler Jeep Dodge Ram Dublin
Dublin, OH
2,663 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,663 reviews
September 14, 2017
Nothing but great things to say I bought my truck in North Carolina and recently moved back to Ohio. Almost as soon as I moved back, I had a fuel pump problem and had to choose a dea I bought my truck in North Carolina and recently moved back to Ohio. Almost as soon as I moved back, I had a fuel pump problem and had to choose a dealer to work with. I'm so glad I chose Crown. I worked with Mark Nelson as my service writer. He treated me with respect and efficiency from the moment I walked in the door. The repair went smoothly and was covered under warranty. I dropped my truck off the night before, although my appointment was for the next day at 2:30. At 2:00 they called me and told me it was ready to be picked up. As a single woman with one vehicle, I also REALLY appreciated the shuttle service. Crown is definitely my dealership of choice at this point, based solely on the service team. More
by Bobbie McGraw
Employees Worked With
Charles Leonard, Rick Ohlemacher, Brittany, Mark Nelson
Helpful September 10, 2017
Great experience! This was our second lease from Crown Chrysler Jeep Dodge. Our salesman, Craig Gowitzka, was very knowledgeable about the trucks we were considering. This was our second lease from Crown Chrysler Jeep Dodge. Our salesman, Craig Gowitzka, was very knowledgeable about the trucks we were considering. He listened to our needs and helped us focus on the options that were important to us. We will continue to lease/purchase all of our vehicles at this dealership. More
by Nfornash
September 10, 2017
Comfortable Felt very comfortable did not feel pressured. Found the atmosphere at Crown Chrysler Jeep Dodge quite relaxing for a nice Saturday morning. Thanks Cr Felt very comfortable did not feel pressured. Found the atmosphere at Crown Chrysler Jeep Dodge quite relaxing for a nice Saturday morning. Thanks Crown and have a good one. More
by hampton626
Employees Worked With
Eric Bradshaw
September 10, 2017
An indecisive buyer who left happy After a few months of looking and not being sure what I wanted for my next vehicle, I decided to try out a Cherokee. I started the process through my After a few months of looking and not being sure what I wanted for my next vehicle, I decided to try out a Cherokee. I started the process through my employer's TrueCar site. There were a few dealerships that reached out to me and I honestly selected Crown because it was close to where I work. I'm glad that I did, because Dan Pierce was incredibly helpful for me. When I gave Dan an idea of what I was looking for, he initially found a vehicle that had what I asked for with a few additional features that I hadn't planned on. I decided that wasn't the vehicle for me. He went back on the hunt and found one that matched what I had asked him for. When we were finalizing the deal the available incentives were better than I anticipated, so I ended up changing my mind again. I asked Dan if he would be able to get the Cherokee I had previously declined, as long as it was still available. The next day Dan worked out a trade with the dealership out of state. It took an extra day to get the Cherokee than we expected, but not due to a lack of effort on his part. Even though I was indecisive Dan went above and beyond to get me what I asked for. Not only was Dan a good salesman to work with, he provided great conversation, too! More
by FirstJeep
Employees Worked With
Dan Pierce
September 08, 2017
Bought a Jeep Cherokee Latitude. Pat Perry sat down with us and did not press us to buy a car. He let us test ride a coup[le of vehicles and asked us if we were interested in Leasing, Pat Perry sat down with us and did not press us to buy a car. He let us test ride a coup[le of vehicles and asked us if we were interested in Leasing, buying , or just enjoying the test rides. After we stated we were interested in buying he explained everything to us about Jeep. I never owned a jeep before and wasn't sure if that is the way I wanted to go. He put us at ease during the whole process and after we left we were very excited to own our first Jeep vehicle thanks to Pat. More
by don82554
Employees Worked With
Pat Perry
September 07, 2017
Excellent Mark Nelson helped me with a recall on my 2012 dodge caravan. When I got it back I notice some things not working like they did before so I called him Mark Nelson helped me with a recall on my 2012 dodge caravan. When I got it back I notice some things not working like they did before so I called him and he made sure to get me back in as soon as possible. Thank you Mark! More
by Angie Alvera
Employees Worked With
Mark Nelson
September 07, 2017
Great service visti Crown Jeep did an awesome job on my 2016 Jeep Cherokee service visit. Friendly staff, good facilities, and a job well done. They washed and returned Crown Jeep did an awesome job on my 2016 Jeep Cherokee service visit. Friendly staff, good facilities, and a job well done. They washed and returned my car on time and everything looks great. Nice work! More
by kwadublin
Employees Worked With
Mark Nelson
September 07, 2017
service Brittaney Sturgill was pretty awesome. She kept me informed with what went on. My vehicle had to be kept overnight and she was great about giving me Brittaney Sturgill was pretty awesome. She kept me informed with what went on. My vehicle had to be kept overnight and she was great about giving me options. More
by Dan
Employees Worked With
Brittaney Sturgill
September 07, 2017
Very flexible We started the buying process with one car and changed our mind midstream. The team was very flexible in restarting the process. We ended up getting e We started the buying process with one car and changed our mind midstream. The team was very flexible in restarting the process. We ended up getting exactly what we wanted. More
by Pacifica 2017
Employees Worked With
Danny Flaherty, Ron Pastorius
September 03, 2017
Oil change Mark Nelson assisted me in getting my car checked in for an oil change... customer service was superb! The original gentleman who initially sold me th Mark Nelson assisted me in getting my car checked in for an oil change... customer service was superb! The original gentleman who initially sold me the Jeep stop by, his name escapes me, (maybe Danny) but he came to personally see if I was still satisfied with my purchase. Overall great experience for me. More
by Ebanks
Employees Worked With
Mark Nelson, Danny Flaherty
