
Crown Chrysler Jeep Dodge Ram Dublin
Dublin, OH
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2,676 Reviews of Crown Chrysler Jeep Dodge Ram Dublin
new patriot good experience, easy to work with Lew was helpful and Frank did a good job on the delivery Neal made the finance work Would recommend good experience, easy to work with Lew was helpful and Frank did a good job on the delivery Neal made the finance work Would recommend More
Service the way it should be Over the weekend, I had to take my new Grand Cherokee into the dealer to have a duplicate key made. While I was there, the tech noticed that I had sev Over the weekend, I had to take my new Grand Cherokee into the dealer to have a duplicate key made. While I was there, the tech noticed that I had several computers that needed software updates. Mark was great about keeping me in the loop about the work being done and why the service was taking a little longer than expected. I appreciate the service that I receive at Crown. More
Satisfied Lewis was a professional throughout the transaction. Appropriately inquiring and provided adequate information. He respected my knowledge and intere Lewis was a professional throughout the transaction. Appropriately inquiring and provided adequate information. He respected my knowledge and interests...did not oversell. We experienced a technical difficulty with our new vehicle and Lewis promptly brought the situation to resolution. Well done! Tyler is a dependable service professional. He is key to our return and the fact we have purchased 6 vehicles from Crown. More
Flawless for fifteen years. I bought my first Cherokee from Crown fifteen years ago, and have had it serviced there ever since. Mark and the mechanics (no relation to the rock b I bought my first Cherokee from Crown fifteen years ago, and have had it serviced there ever since. Mark and the mechanics (no relation to the rock band) kept it running like new through 217,000 miles of Canada trips and Boy Scout camps, with friendly professionalism and complete integrity: when the Jeep went in for maintenance, I knew beyond any doubt that only necessary work would be done, that it would be done completely and correctly, that the vehicle would be ready when promised, and that I could trust Mark to make it all happen. This level of commitment to excellence is incredibly rare in my experience, but for Mark it's a way of life. I bought my second Cherokee from Crown this month, and Frank and Tyler did an absolutely superlative job of arranging it. I'd met Frank a few months ago while waiting on some scheduled maintenance; he not only remembered the conversation, he also remembered (in detail) the features I needed on the new Jeep and matched them exactly to the vehicle that I bought. Tyler walked my wife and I through the new controls and options, worked with us until we were comfortable with them, and got the paperwork set up, staying until well after closing time to finish it. The next morning, we finished the financing and were on the road in only a few hours. Throughout the process, Frank and Tyler listened carefully, respected what we needed and wanted, and worked tirelessly to put it all together into the vehicle we bought. There was no sales pressure or upselling, and it was obvious that the focus was on the long-term customer relationship rather than the immediate sale. This is what makes one-time customers into lifetime customers, which is what I've become. More
Very good experience, would buy again Went in to purchase my sons first car. the particular one he wanted was not onsite but they kept in touch and had it there within a couple days. Very Went in to purchase my sons first car. the particular one he wanted was not onsite but they kept in touch and had it there within a couple days. Very friendly staff and the experience and care they gave us was top drawer. Staff was knowledgeable and took time to answer all of our questions and accommodated a few special request due to the occasion. Thanks for the experience More
Outstanding and professional service My truck was booked in at 9am on Saturday for a 32000 mile service. Tyler Ramsey was there when I arrived a few minutes early with a friendly greetin My truck was booked in at 9am on Saturday for a 32000 mile service. Tyler Ramsey was there when I arrived a few minutes early with a friendly greeting. He checked all the details, advised on what needed to be done, what was optional and clearly explained the expected cost. The work took a little longer than originally anticipated but when I returned Tyler told me to expect an extra 10-20 minutes, and he directed to me to waiting room. He kept me updated and when the truck was ready he took it to be washed while I paid the invoice. Excellent and professional service. A very satisfied customer. Special mention to the young woman in billing - she was so friendly and courteous but unfortunately I didn't note her name, More
Joseph Patri Joe was very helpful and gave outstanding service to me about buying my chevy traverse. Very professional. I will be recommending him to my friends. C Joe was very helpful and gave outstanding service to me about buying my chevy traverse. Very professional. I will be recommending him to my friends. Class act. Thanks for everything. My wife loves it!! Jerry Smith, Quincy OH More
Excellent Service !!! We have purchased 13 Jeeps from this dealer in the past 15+ years- Crown Jeep is the best. Everett McSavaney is the best sales & leasing consultant. We have purchased 13 Jeeps from this dealer in the past 15+ years- Crown Jeep is the best. Everett McSavaney is the best sales & leasing consultant. Everett is knowledgeable, honest and we feel valued as buyers. The outstanding customer service and smoothness of purchasing from Everett is the reason we have purchased 13 jeeps through Mr. McSavaney at Crown Jeep. We recently 1/31/2015 purchased two more Jeeps through Everett and we will return to Everett at Crown in the future - you can trust Everett and all the staff at Crown. Mr. Terry Moore in the finance department was outstanding also - honest, knowledgeable and very helpful. Thank you Crown Jeep Staff and thank you to Everett McSavaney, Terry Moore all of the staff at Crown for a smooth rewarding transaction. You can trust Crown Jeep! BUY AT CROWN - Mr. Everett McSavaney !!! More
Worth the 7+ hour drive! Most of my exeprience with Lew was over the phone. Lew was very willing to work with me, and was able to give an accurate account of the car verbally Most of my exeprience with Lew was over the phone. Lew was very willing to work with me, and was able to give an accurate account of the car verbally that aligned with what I eventually saw in person. After two weeks of talking with Lew, I drove out to Crown Chrysler from Milwaukee, Wisconsin, and was very pleased with the service and friendliness of both Lew and Ashli. Lew stayed in touch with me throughout the trip, and even made hotel recommendations. My experience with Crown Chrysler and the Acura I purchased were certainly worth the long drive! More
Service Kevin Kelly of the service department was very helpful in explaining the problem with my car, what caused it, the required service and what my options Kevin Kelly of the service department was very helpful in explaining the problem with my car, what caused it, the required service and what my options were. More