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Crown Chrysler Jeep Dodge Ram Dublin

Dublin, OH

5.0
2,676 Reviews

6350 Perimeter Loop Rd

Dublin, OH

43017

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2,676 Reviews of Crown Chrysler Jeep Dodge Ram Dublin

February 05, 2015

Great Customer Service! I recently visited Crown Fiat in Dublin to purchase a used 2011 Jeep Compass. Everyone I worked with was very knowledgeable and helpful throughout the More

by jennifer.kenworthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Moden
February 05, 2015

Great experience! I was taken care of promptly and in less than an hour. Their prices were less than other dealers around town and also had a shorter wait time to get More

by amurphy0724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Litteral, Mark Nelson
February 05, 2015

Great experience I had a great experience here! Mark Nelson was very friendly, personable, and helpful. He explained everything in detail to me. My car was fixed in a More

by lsirak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
February 04, 2015

Excellent Customer Experience I purchased a brand new 2015 Jeep Wrangler Unlimited Sport S from Crown on Saturday. Frank Eastman greeted me when I walked through the door and was More

by th116293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Eastman
February 04, 2015

Great experience! I took my Jeep Wrangler in for an oil change and to find out why my heater was blowing warm air only on the passenger side. Additionally there's been More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All staff on-site February 3rd, Mark Nelson
February 02, 2015

Worst place and full of lies Went there for one vehicle. Looked at another. They left me sitting for an hour at a next with no reason or even speaking to me. Once I got up to get More

by Medmond07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Fusco
Feb 06, 2015 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Dear Medmond07, We appreciate the time you have taken to write your review, and provide us with valuable feedback on your visit. We are disappointed that we will not give us an opportunity to speak to you about this directly. However, in an effort to clear up any confusion, we would like to take this opportunity to, once again, review our credit application process. As you know, you filled out and signed your credit application, giving us authorization to forward it electronically to the bank in an effort to obtain the vehicle loan while you were at the dealership. Unfortunately, your application was turned down by the bank, and the loan officer on duty at the time did not have the authority to override the decision. Our next step would be to speak to a credit supervisor in a further attempt to gain an approval, but as we stated at that time, the banks were essentially closed, operating with a limited staff, and we could not speak to a supervisor until Monday. Please know that we did not run your credit after your visit to the dealership as you state and that it had already been sent to the banks while you were still waiting. We apologize for any misunderstanding and want you to know you are always welcome to contact us in the future if you choose to. Sincerely, Marc Wigler, President and General Manager, Crown Chrysler Jeep Dodge RAM, Dublin OH.

February 01, 2015

A great experience close to home! I've been an avid Jeep owner since 1996. In the past 18 years, I've owned a jeep, except for a 2 year period where I drove a Sebring. So, I've come to More

by promodoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Wigler, Neal Linkhorn, Craig Gowitzka, Ashley McConnell
January 31, 2015

Good experience, one hang up great experience. Our sales person Danny Flaherty was very good, no sales pressure and very honest. The only part of the experience that bothered me More

by nordy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Flaherty
January 31, 2015

Perfect ordering and buying experience This was the first time I've ordered a car, and it could not have gone better. Sat at his desk and went through all the options, he kept me p to date More

by Josh Winkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Gowitzka
January 31, 2015

first visit I recently visited Mark Nelson in the service dept for some follow up work after purchasing my new dodge challenger and he was very accommodating. Whe More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
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