Crown Chrysler Jeep Dodge Ram Dublin - Service Center

I had my Jeep towed to the dealership today. They got it in and fixed in the same day!!! Mark and his team were very focused on making sure my vehicle was fixed correctly the first time and that I was happ in and fixed in the same day!!! Mark and his team were very focused on making sure my vehicle was fixed correctly the first time and that I was happy with my service (which I was so satisfied that they are now my go to dealership). I had taken my vehicle to another dealer, closer to my home, a couple of weeks ago for service and now wish I would have contacted Mark and his team first since that dealership was the cause of my need for a visit today. I will definitly be back the next time I need my Jeep serviced!! More

Will definitely bring my jeep back to Kevin Kelly. He was friendly, patient, and took his time explaining everything to me. Rare for a car dealership. He was great! friendly, patient, and took his time explaining everything to me. Rare for a car dealership. He was great! More

In the couple of opportunities I have met Mark, I have been impressed with his professionalism, customer focus, and genuine care/concern to deliver quality customer service. My most recent service visit been impressed with his professionalism, customer focus, and genuine care/concern to deliver quality customer service. My most recent service visit was painless and was completed in advance of the expected time. He understood my desire to maintain the "newness" of my vehicle and offerred ideas and resources that could help. I appreciated the time he gave me and felt he truly valued me as a customer and person. More

Mark Nelson has always done an excellent of handling my service needs. Recently, I lost my Mom and needed my car in order to get to the funeral home but I had a flat tire. I called Mark and he was able to service needs. Recently, I lost my Mom and needed my car in order to get to the funeral home but I had a flat tire. I called Mark and he was able to get my tire fixed just before closing time on that day. I have a Jeep 2006 Comander which I purchased from Crown so I have been working with Mark for a numbers of years. Always very pleasant as well as being very thorough and detailed when explaining my service needs as well as cost. I would rate him an "execellent" if I were conducting his performance review... Thanks RD Darnell More

I stopped in on a Saturday without an appointment to have a last minute oil change change done on my wrangler. He was nice, got me in and out very quickly. I would definitely recommend coming in and seeing h a last minute oil change change done on my wrangler. He was nice, got me in and out very quickly. I would definitely recommend coming in and seeing him. More

Mark Nelson has been my service manager for many years. Everytime I see him, he treats me as a close friend. He is always courteous, knowledgable, friendly, respectful, and goes out of his way to insure m Everytime I see him, he treats me as a close friend. He is always courteous, knowledgable, friendly, respectful, and goes out of his way to insure my every need is met. I will continue to use Crown for all of my automotive needs. More

Mark Nelson is terrific. He's friendly, efficient, and he makes visiting Crown for service a pleasant experience. Every time I have visited Crown, whether to purchase a new vehicle or for maintenance or repa makes visiting Crown for service a pleasant experience. Every time I have visited Crown, whether to purchase a new vehicle or for maintenance or repairs, I have received superior customer service and care. I will never take my Jeep anywhere else for repairs, and I will definitely be returning to Crown when I'm ready for a new vehicle! More

I am a resident of northwest lower Michigan (Traverse City area) who is visiting in the Dublin area. Over the weekend my van developed a leak in the power steering circuit. I dropped the van off at Crown City area) who is visiting in the Dublin area. Over the weekend my van developed a leak in the power steering circuit. I dropped the van off at Crown on Sunday afternoon. Mark called me promptly at 7:30 am on Monday morning to go over what needed to be done to the vehicle. He called me again at approx. 11 am to tell me what the technician had discovered. At that point we agreed on a course of repair and by 4 pm the car was finished. The service was great , timey and professionally done. More

Ty Ramsey is a pleasure to work with. Very professional, polite, helpful. His great customer service is why I have my car serviced at Crown. polite, helpful. His great customer service is why I have my car serviced at Crown. More

Kevin Kelly was great to work with.my car was repaired quickly and correctly .The price was also very fair.They washed my vehicle while i waited. quickly and correctly .The price was also very fair.They washed my vehicle while i waited. More