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Crown Dodge Chrysler Jeep RAM

Ventura, CA

4.2
1,149 Reviews

6300 King Drive

Ventura, CA

93003

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Showing 1,149 reviews

March 22, 2016

Definitely satisfied! Richard Padilla was very patient with us and explained and even reexplained everything until we both were clear on terms and features of the purchase More

by Audj&Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Padilla
Mar 24, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for taking he time to share your experience at our Dealership with Richard Padilla. We are happy to hear you were satisfied with your visit and all went well with your purchase. We thank you for your 5 STAR rating! Enjoy your new vehicle.

March 18, 2016

new car We enjoyed the buying experience with Jose Valencia, we enjoyed everybody in the company and even relaxed atmosphere. It is definitale great place to More

by hanscalifornia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valencia
Mar 18, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for the STAR Rating on DealerRater! We are very pleased to hear your purchasing experience at our Dealership was enjoyable. Congratulations on the purchase of your new vehicle and we welcome you to the Crown Family.

March 15, 2016

Bait and switch They lied to me too many times. They wouldn't give me any specifics about the amount I would be financing or leasing.I gave them specific amounts I wo More

by qwerty23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Valencia, Ali Maadarani
Mar 16, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to share your comments and feelings on DealerRater! We are disappointed to read that your experience at our Dealership was not satisfactory. I'd like to offer my assistance if you are still looking for help. My direct line is 805-639-8232 Terry Customer Relations Manager

March 14, 2016

Great I walked in to Dodge really scared bc I do not have credit & I knew they would turn me down. Ivan was my sales man he was very kind and Patience as I More

by jja10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Alejandro Guerrero
Mar 16, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to share your comments and feelings about your recent purchase at our Dealership. We are proud to read that Ivan was so helpful and patient. Congratulations on your purchase of the 2016 Dodge Dart. Enjoy your new vehicle!

March 12, 2016

worst car buying experience ever If there was less than 1 star I'd choose that, but unfortunately I can't. To start, these guys are extra pushy. I begged my bf to go somewhere else. B More

by minishelly79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aris Khairzada, Jordan Sweis
Mar 16, 2016 -

Crown Dodge Chrysler Jeep RAM responded

We are disappointed to read that your friends recent purchasing experience at our Dealership was not satisfactory. It appears we have mishandled the situation and for that we apologize. We thank you for taking the time to share your comments and feelings as it helps us find where our weaknesses lie; whether in our processes or personal. I am thankful to hear the lending institution was able to help you. If you need further assistance I'd like to give you my direct line for future. Thank you, Terry Customer Relations Manager 805-639-8232

Mar 16, 2016 -

minishelly79 responded

My friend and I are both on this car loan- so it's my dealing too- he just happened to do the leg work. I only wrote that to be civil- your apology via an indirect email is unsatisfactory; your dealership NEVER called when they said they would. NEVER offered an apology for all of the strain and stress you caused. I will submit reviews on every website I can to warn of your awful tactics and service. I would rent a billboard if I could- but telling all of our friends, coworkers, family, and people who read your reviews will have to suffice for now.

Mar 17, 2016 -

Crown Dodge Chrysler Jeep RAM responded

I can only apologize to you via indirect e-mail as the Dealer Rater site does not tell me who you are. That is why I left you my phone number. Again I apologize to both of you, as we don't want anyone to leave our Dealership believing we have not made every effort to earn their business. Our focus is to provide our consumers with excellent customer service. You can contact me at any time to voice additional concerns, or if I can ever be of any help.

Mar 17, 2016 -

minishelly79 responded

Ask your shady finance guy about the retired military couple who purchased the white dodge challenger scat cat in feb. that's us. we spent a lot. promised exactly what i detailed in my reviews. came down to the dealership and called mulitple times- promised more and not delivered on. again- we had to call ally bank ourselves. ally told us that a "trick" that his been used is telling customers that they can have 2 months without payments but it's actually 45 days + a 10 day late grace period. i asked how that was legal. it's really not. it's what the customer feels comfortable with letting get hit on their credit score. like i said, i'll never buy here again and i know my boyfreind won't either. still, no phone call to ever let us know the situation was being worked on. not once. just lies. when we called ally- they said that they hadn't spoken to the dealer. just a run-around game. nice. i'll be sure to let my veteran friends know on all of our social media sites/pages too.

March 07, 2016

Happy my truck We are very pleased with Richard's service. He took the time and energy to try to help us. He kept his word and continued doing his best though out th More

by Amiranda167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Padilla
Mar 11, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Congratulations on the purchase of your new 2016 RAM Truck! Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to share your experience with us and we thank you for the 5 STARs. Enjoy your new vehicle and we welcome your recommendations.

March 07, 2016

Excited and happy Is been excited to look for a new car but when you I get an expert helping you and guiding to the process is a lot easier! I want to thank Richard Pad More

by Ady2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Padilla
Mar 11, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to Rate our Dealership on DealerRater. Crown Dodge Chrysler Jeep and RAM is proud to hear that Richard Padilla was kind and patient which made you car buying experience easy. Enjoy your new vehicle!

March 01, 2016

Good service and help We have been looking for a car for a while, not have much luck anywhere until we came here. We found what we were looking for at a good price. They wo More

by Mario__Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Padilla
Mar 04, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Mario, Everyone at Crown Dodge Chrysler Jeep and RAM thanks you for 5 STAR rating on DealerRater! We appreciate you taking the time to share your feelings and comments about your experience. Enjoy your new vehicle. We will appreciate all your recommendations.

February 28, 2016

First time owner I came in to just LOOK and was referred to Francisco but he was unavailable so he handed me from to Richard and he was great! Worked very hard for me More

by Beckner2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Padilla
Mar 04, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM is thankful for your 5 STAR review. We appreciate you taking the time to share your purchasing experience with other. Enjoy you new vehicle!

February 21, 2016

awesome experience Very friendly staff they go above and beyond. I would recommend all my family and friends. Great prices fast service clean environment. Excellent lo More

by gabriela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
evan harmon, francisco, ciara
Feb 25, 2016 -

Crown Dodge Chrysler Jeep RAM responded

Gabriela, Thank you for taking the time to share your thoughts and feelings about your recent purchase at Crown Dodge Chrysler Jeep and RAM. We are happy to hear your experience while purchasing your RAM 1500 at our Dealership was pleasurable. We also thank you for the recommendations to your family and friends. Enjoy your new Truck and welcome to the Crown Family!

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