Crown Dodge Chrysler Jeep RAM

Worst experience that I ever had, worst dealer in the county. I went in to check out a car once we sat down and went over the price and numbers like you usually do I got approved. My sales guy was more than hopeful . After then all was done and said another sales guy named Jordan which has been here for years,not only did he even cared nor did finance department just to see how corrupt this dealer is. Short story short the other buyer was getting screw with 5k more so they decided to sell the car to him instead of me I was there first didn’t even know this was happening while my deal was getting approved , and put my deal in the trash even though was approved. I had good hopes for this dealer but will never ever ever buy a car here and the worst part I had bought 3 cars before here and recommended this to friends and family. 11/07/2020

Best customer service I've experienced in a long time. Johnny is extremely helpful, attentive, caring, knowledgeable and I am beyond thankful for the services provided. He gets stuff done in a timely manner. Also had a great experience working with Cliff. He was really helpful and kind as well. Thank you guys for everything!

This place is a rip off. Salesman as well as finance are Shady as xxxx. I almost went to jail because of there scandalous tactics. Stear clear of this Shady dealership, they will rip you off and not think twice. Then they sold my daughter a car with the check engine light on. Wrnt to a garage and Jordan 1 of the Shady salesman told the garage to just reset it. The garage owner told him no. Then told my daughter and I to not by the car the Catalytic converter was bad. Shady David Azizi.

these people are hustlers. they try to rush you through the process when it comes to what your signing. take your time and read before you sign anything.

I was notified of a safety recall on my 2018 Jeep Wrangler by the NHTSA back in May of 2020. I called my dealership (Crown Chrysler and Dodge) to schedule the repair at the end of May. I was told they were going to order the necessary parts to fix the issue and would call me back. I never received a telephone call back from them, even after I called back several more times over the course of 3 1/2 months, trying to get this safety recall fixed. They are refusing to return calls on this matter, refusing to perform the recall fix and refusing to take a written complaint from me over the matter. Now when I call them asking for an appointment to fix the recall, they simply hang up on me. Per this safety recall, my vehicle has the potential to catch fire while being driven, putting myself and family in danger. I have bought several vehicles from this dealership in the past but will NEVER do so again and I highly suggest you do not either unless you enjoy getting jacked around from the set of purchase negotiations all the way through to trying to get your vehicle serviced. Don't be fooled by good customer reviews. If you initially rate them low after contact, they will attempt to entice you to change your survey to make it a five star!

Down to earth gentleman, help us get the car we wanted. Made sure it was washed clean, detailed and ready to hit the road. Fantastic!

Maximus was awesome. Genuinely caring, makes sure the customer is satisfied. He was with us from start to finish to make sure everything went well.

Worst customer service experience of my life. Service writer Johnny Lemuz was rude, dismissive and did not help at all (appointment was with him). Management didn't seem to care and another service writer, Eric, told me that Johnny's behavior was normal and he treats customers bad often. This is unbelievable that a business would continue to employee someone as unprofessional as that. Every team member I encountered at this dealership looked miserable like they hated their job and NONE seemed to care about any customer at all. I saw 5 or 6 different service customers all wandering around looking for help with not one employee jumping in to help. I can't believe this place has been in business as long as it has, I seriously have never been to a worse dealership in my life. STAY AWAY FROM CROWN DODGE, I'd rather drive 1,000 miles than be treated like this again.

Jorge Schweizer ~ An outstanding professional with my Rubicon. Made buying process easy. Knowledgable and answered all questions. Call Jorge for any of your car needs.

Jorge did a good job trying to match our car choices with our budget. He took time to go over all the features of the car before we took it home.