Crown Dodge Chrysler Jeep RAM

Crown of Excellence My wife and I had a wonderful experience looking for a new car. We went in because of TV advertising and there sales person was knowledgable about all My wife and I had a wonderful experience looking for a new car. We went in because of TV advertising and there sales person was knowledgable about all of our questions. Jorge was friendly, courteous and polite. He never pushed us to do anything. We test drove a number of cars, asked lots of questions and picked a new Grand Cherokee. My wife had never had a leased vehicle. Jorge answered all her questions in a manner she could understand. We chose a lease because it suited our needs better. Thank you Crown Dodge and Jorge schweizer. More

Most professional dealership in SO-CAL! This previous weekend I went to crown doge Ventura after visited a couple different dealerships. I certainly can say they have excellent service, frie This previous weekend I went to crown doge Ventura after visited a couple different dealerships. I certainly can say they have excellent service, friendly employees, and have so much to offer. I am looking forward to purchasing my daughters first car there! My husband works at Honda In San Francisco, but Crown Dodge Defanitely is a very professional and has such a great environment! (Shh, don't tell my husband ??) if your looking for a new/used car, I suggest you go there! Thank you Crown Dodge for being the best! More

Shopping for a New car seems to be come a project. Trying to do as much research but you still Have to drive it to make Your final decission . I always wait till the Lást m seems to be come a project. Trying to do as much research but you still Have to drive it to make Your final decission . I always wait till the Lást minute to do that because of bad experiences that i had in the past with dealing with different type of salesperson. The only thing that i could day is that i was lucky to meet Roberto Cárdenas at Crown Dodge and talk about someone taking the time to listen to all my needs and Wants on my New car. Something negative turn to be very possitive at léast for me. Thanks Roberto and keep doing what you aré doing.. More

Great guys Have a wonderful experience .. The guys really took care of me , I had a great experience and they made it super fast and easy. Appreciate everything Have a wonderful experience .. The guys really took care of me , I had a great experience and they made it super fast and easy. Appreciate everything !! Thank you More

General Manager-Major CSI prob. Owner should have an email I called to explain I just paid 1500.00 to have a major tune-up on my Chrysler 300 touring edition and after a few days of driving my vehicle it beg I called to explain I just paid 1500.00 to have a major tune-up on my Chrysler 300 touring edition and after a few days of driving my vehicle it began to knock and I found out it had zero oil in it. I put in 5 quarts of oil. It does not leak and the cap was on. whoever serviced my car screwed up. We are all human. Mistakes happen. I paid $185.00 to replace the A/C & Heater dial inside my car (cosmetic stuff) it looked old. The part never came in?? I called the GM to tell him about my oil.....He said that type of service does not include an oil change. You have to request it? $1500.00 for a major tune-up and an oil change is not included? Okay? So where is my A/C part I paid for? Its only been 6 months? We will call you when it comes in, He hung up on me before I could respond. It's been over 1 year. No one has called me, I called three times before talking to the GM. CSI used to mean something at dealerships. I know it still matters to Leo Bunnin. I wonder if Crown knows who is representing his Dealership on is behalf. I couldn't get through to him and I'm still out my $185.00 and my vehicle has never been the same after the knocking sound. The Service Writers are always changing Zack is no longer there and the two after him are not there. The GM's name is not listed More

Very rude manager I went in tonight to look at the dodge ram that was in the paper and online for 25K(new after rebates). I told the sales guy what I was looking for an I went in tonight to look at the dodge ram that was in the paper and online for 25K(new after rebates). I told the sales guy what I was looking for and he showed me what trucks where the 25k ones and took it for a test drive and came back and he asked if we could run some numbers. We went inside and he took down some information and told him that I did't want my credit ran and told him what it was since I was just at Toyota a month before(just wanted a rough estimate).....He came back and handed me off to his manager because he had another client that was interested in a car. The manager sat down and said that the truck was 35K. I told him that the paper and online said there were rebates that brought it down to 25k not 35k. He said that the only rebate he could give me was a $1500 credit....I explained to him that's not what the paper said and he said "well if I could give it to you for 25K I still cant get it where you want the payments "(acting like he was doing me a favor for giving it to me for what its advertised for). I told him that I understand that but wanted to run some numbers and see where we end up but he wanted to run my credit and he said "if you don't help me why should I help you(being very rude at this point). I told him that I just wanted to run numbers but if it didn't work out that's fine and I just wanted my keys back so I could leave. He couldn't care that he lost this dealership money. I have bought 7 cars from Toyota and have always been treated right. Toyota has always given me estimated number without looking at my credit(I even gave them my credit score so they could work with numbers). I should have listened to the yelp reviews and stayed away. More

Best Possible Treatment "Since purchasing my 2014 Ram Truck from Crown, I could not ask for better treatment from their service department. Terry, Robert, Isabel (and Brit "Since purchasing my 2014 Ram Truck from Crown, I could not ask for better treatment from their service department. Terry, Robert, Isabel (and Brittanye) have repeatedly gone out of their way to provide excellent mechanical help and the best possible customer service. I've found all of them to be honest, professional, highly competent, and consistently expressing high integrity. This has held true for everything from occasional phone calls, to routine services, to fixing recall items. As someone who is not mechanically minded, I'm at the mercy of service departments, who could easily take advantage of me if they chose to. Without exception, I've received the best possible treatment, and I feel that my trust in Crown Dodge's service department has been well placed. PDW Ventura More

very happy customer i stopped by crown dodge chrysler jeep ram and got a great deal thanks to Joe Tovar for the over all experience and making sure we left happy.. i stopped by crown dodge chrysler jeep ram and got a great deal thanks to Joe Tovar for the over all experience and making sure we left happy.. More

Great customer service I walked into crown Dodge looking for an challenger and Jose Valencia was very patient and nice he showed me all the different models and options.. Jo I walked into crown Dodge looking for an challenger and Jose Valencia was very patient and nice he showed me all the different models and options.. Jose made sure I walked happy with the exact car and options I wanted and he gave me 2 yrs of free oil changes so if you're in the market for dodge go see Jose Valencia at crown dodge Ventura More

great sales experience Great bunch of guys ready to help you. We walked in to crown dodge and right away we were helpef by a salesperson (,Roberto cardenas ) he was easy goi Great bunch of guys ready to help you. We walked in to crown dodge and right away we were helpef by a salesperson (,Roberto cardenas ) he was easy going and felt no pressure. We liked that and were taking our son real soon to look a new dart.thanks More