Crown Dodge Chrysler Jeep RAM

Liers they used your advertisement as a bait they never showed me the car a was looking for and they even said that they made a mistake and put the wrong price the car price on cars.com 32000 and they said showed me the car a was looking for and they even said that they made a mistake and put the wrong price the car price on cars.com 32000 and they said the real price was 42000 More

This is a horrible dealership and they will rip you off. I told the salesman Rudy Alvarez that I am not willing to pay anything above the MSRP and I was not even interested in any deal that includes any add I told the salesman Rudy Alvarez that I am not willing to pay anything above the MSRP and I was not even interested in any deal that includes any add on price. He went to talk with his manager and came back saying it's a deal. He even wrote it down on a piece of paper showing me the price without any add on to the MSRP. I said OK. and we shook hands on the deal and he took me to Ivo, the finance person. We went over the contract with Ivo and since he and Rudy just discussed our agreement I was too trusting that I will be signing what we agreed on. That was a big mistake and it was my fault to thrust a car salesman. They have added $6,642 to the MSRP which I did not notice right away as Ivo was going through the contract signing fast. He has never mentioned that there was an add on to the MSRP. Ivo only gave me a usb drive as the copy of my contract and since I do not have a computer I could not look over the contract for several days until I was able to print it. That is when I noticed that they overcharged me. I have called and emailed Rudy, Ivo and Jimmy, the sales manager, many times for a couple of weeks but they have not replied. Finally I had an upset phone encounter with the receptionist and she promised that someone will call me back. One hour later Jimmy called me telling me that Rudy does not remember negotiating the price with me and basically it was my fault that I signed the contract and why didn't I double check what I was signing. I told him because I thought you guys were honest and that you would put on the contract what we agreed on. He said there was nothing he could do because I signed a legally binding contract. So, basically they legally screwed me and stole my money and Rudy does not remember anything. Stay away from these people. I noticed in the reviews that this has happened to other people as well. This is a shame on such a large dealership and their customer slogan. More

My experience with Crown Dodge has been a terrible one. I purchased a car from Aaron Lane who seemed to have been helpful in the beginning. When we agreed on a price I went over to Crown Dodge to pick up I purchased a car from Aaron Lane who seemed to have been helpful in the beginning. When we agreed on a price I went over to Crown Dodge to pick up the car and to finish the paper work. I met with the Finance person who offered a service contract at a cost of $895, which was for 8 oil changes and 8 Tire rotations. When the Finance manager completed the contract and I signed electronically he quickly completed the documentation and gave me a USB flash drive with the final contract and documentation. I failed to ask for a printed copy, I trusted Crown Dodge and it's personnel. Upon reviewing the contract I noticed the service contract was for 24 months instead of 48 months. I quickly called Aaron Lane and he said by text and phone that he would review the matter with the Finance manager. It's been a year and nothing has been done. I'm very disappointed with Aaron Lane and Crown Dodge for swindling me. But today I have put my experience in writing for all to see. So Buyer Beware, make sure to ask for a printed copy and review the contract before finalizing the transaction and ask questions if something seems odd. I will pursue legal matters and will update this post as progress proceeds. Hopefully, Crown Dodge management sees this post and will offer a reasonable solution. More

Dealer supported all my demands and was very patient and professional though I admit I was very picky. professional though I admit I was very picky. More

Bought a car in the Crown. But actually, they are cheated on me with the price of $3K. I asked the price outdoor but they showed the price before installed accessories. They showed rebates I have but it was on me with the price of $3K. I asked the price outdoor but they showed the price before installed accessories. They showed rebates I have but it was a fake. Do not recommend having a deal with them. I'm a fool and understood that after I've signed documents. Update: After I left a negative review in a Chrysler survey the manager of the Crown dealership called mу vehemently threatened me that I will never receive any service from his dealership following my review More

The worst, the sketchiest dealership I dealt with. Horrible sales tactics. Almost seems like It's a scam, not a real dealership. For over a week I've been trying to contact them to purchase a specific Horrible sales tactics. Almost seems like It's a scam, not a real dealership. For over a week I've been trying to contact them to purchase a specific car they had, they kept lying to me telling me that the car is out of stock, another salesperson telling me that the car is on a stock like a snip snap. Later they told me that the car is a demo car with 4k miles on it. On top of that, they refused to decrease the price since that should be the case with demo cars. Also, salesmen act like they hate the fact you called them for any help. Horrible, sketchy, unprofessional. Don't waste your time dealing with them. It almost seemed like they didn't want to sell the car. More

Been trying to reach someone at dealership again Noone Been trying to reach someone at dealership again No one answers. Very unprofessional environment I'm really disappointed on my experience from Been trying to reach someone at dealership again No one answers. Very unprofessional environment I'm really disappointed on my experience from beginning to end. I cannot recommend anyone to come to this dealership . Sales consultants Dakota doesnt know his product told me I had bought a V6 engine when in reality it was 2.0l turbo Rubicon which is fine since I had done my research he does not know his product can't answer my questions pushy make sure you know what you want before you step foot in this place or you will be taken advantage off. Eden in finance won't return my emails just made your money and ran. At This point I have to write this review on all sites due to the unprofessionalism from everyone at the dealership. Never thought that my expirience as a customer who just spent 67k on a vehicle be treated like this. Also never recieved a survey which means it was burned more than likely. Very dissapointed on the whole experience and I've been more than patient. Yet no one seems to care at this dealership Talk about just being a number More

Awful Dealer!Was working on buying a vehicle. They gave Awful Dealer! Was working on buying a vehicle. They gave me the finance paperwork, was filling it out then came back to me and said they sold it out Awful Dealer! Was working on buying a vehicle. They gave me the finance paperwork, was filling it out then came back to me and said they sold it out from under me. What awful business practices. Asked to speak with the GM and they would not let me speak with him. Spoke with Jim the Sales Manager who said sorry it happens didn't really care. Cant believe a dealership would treat customers like this More